Specialist, Sales Intelligence

Opérations : Operations Switzerland
Contract Type: Full-time


Description

Position at Lee Hecht Harrison (Global)

Specialist, Sales Intelligence

The primary responsibility of the Sales Intelligence Specialist is the development and distribution of standard reports and dashboards that provide globally consistent insights about prospects, customers, sales activities and assets that improve sales performance through Salesforce and visualization tools.

 

Reporting Relationships:

      Reports directly to the Global Head of Sales Operations

Direct Reports:

      No

 

Major Responsibilities

Sales Reporting & Portfolio Management

      Build and maintain reports and dashboard library in Salesforce.com and Einstein that are aligned to management cadences from individual coaching 1:1s to executive team meetings, ensuring alignment of metrics and measures across the portfolio

      Provide ongoing, high-level support to internal stakeholders to ensure understanding of insights gleaned from the reporting portfolio

      Track performance of key strategic priorities

      Respond to Ad Hoc data request from sales leaders, incorporating insights and repeated requests into the standard reporting portfolio

      Add depth to insights and reports by developing a thorough understanding of key sales dynamics, analysis of market trends and competitors' behavior

      Provide context and analysis of external industry and market data to drive field sales decisions

      Provide data for sales recognition campaigns and contests

Data Accuracy

      Identify opportunities to minimize data discrepancies through automation in partnership with Sales Technology

      Work with sales leadership to improve data hygiene.

Process & Information Flow

      Partner with Finance, Marketing, and Operations to ensure data required to run the business, serve clients, and serve candidates flows -wherever possible - without manual intervention

      Identify methods to provide sales leaders with visibility into data and metrics stored outside SFDC (i.e., quota, NPS, etc.)

Required Experience/Characteristics

      Professional experience in an analytical role

      Experience building dashboards and reports in SFDC & knowledge of data visualization tools (e.g., Einstein) strongly preferred

      Advanced excel skills

      A positive, self­-starter attitude

      Excellent quantitative, analytical and critical thinking skills

      Strong written and verbal communication skills

      Demonstrated ability to develop effective / collaborative working relationships with cross-functional partners

      Ability to prioritize and manage concurrent and, occasionally, competing initiatives in a fast paced environment.

      Focus on process improvement and the development of sustainable / predictable processes, business rules and solutions.

      Bachelor degree

 

About LHH

The world of work is ever-changing and unpredictable. Organizations are constantly fighting a battle to find and maintain their competitive advantage: their talent. To succeed, they can’t just rely on what works today, working tomorrow. They need to be ready for next.

 

LHH exists to help individuals, teams, and organizations find and prepare for what’s next. With integrated, end-to-end solutions that include Advisory, Professional Recruitment, Career Transition, and Learning & Talent Development, we are uniquely positioned to work together to make a positive impact on the future of every person we work with at every key career moment.

 

LHH is at the forefront of change to build a bigger, bolder workforce. Every day is a new day to prepare for, and we’re here to make sure the future works for everyone.

 

A division of the Adecco Group – the world’s leading HR solutions provider – LHH’s 8,000 colleagues and coaches work with 15,000 organizations in over 60 countries around the world. We successfully help close to 500,000 candidates to enhance their careers every year. Our local expertise, global infrastructure, and industry-leading technology allow us to manage the complexity of critical workforce initiatives and the challenges of transformation. It’s why most of the Fortune Global 500 companies choose to work with us.

 

This is LHH.

Ready for Next.

www.lhh.com

LHH is an Equal Opportunity Employer.

For additional information on our Diversity and Inclusion policy, please consult the following link:  https://www.lhh.com/us/en/diversity-and-inclusion