The Billing Specialist position prepare customer invoices, including data review for accuracy and completeness, Coordinates and processes all billing approvals and consolidations to achieve maximum accuracy and efficiency, Maintains and manages customer master file, Identifies and resolves billing issues and problems, and Maximizes customer satisfaction.

Reporting Relationships:

      Reports directly to Manager, Daily Billing

Direct Reports:

      None

Major Responsibilities

Key Accountabilities

      Handle all aspects of invoice preparation

      Audit billing data to ensure accuracy and compliance

      Ensure invoices conform to customer and contract requirements

      Coordinate workload to accommodate demands

      Maintain all schedules and deadlines

      Prepare reconciliations and reports

      Track volume discounts and rebates

      Complete projects as assigned

      Support billing / accounting / finance as needed

      Develop process solutions to achieve all objectives

      Invoices prepared accurately and on-time

      External and Internal Customer satisfaction

      Process improvement

      Technical learning & utilization

      New or advanced skills

      Individual objectives for the role

Required Experience/Characteristics

      Advanced knowledge of Microsoft Excel

      Strong analytical skills

      Accuracy and attention to detail

      Billing experience preferred

      Ability to handle large volume and multiple projects

      Excellent problem-solving skills

      Work well with field to resolve issues and answer questions

      Initiative

      Results oriented

      Work both independently and as part of a team

      Customer  focused – internal and external

      Planning

      Time & priority management

      Organizational agility

      Managing through systems

      Accounting-auditing, reconciling, research, reports, general ledger

      Customer relations

      Database management

      Intermediate Microsoft Word