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Billing Operations Analyst - EZRA
Description
Job Role: Billing Operations Analyst
Location: London, UK (Hybrid 3 days per week )
Who we are
Imagine what even the world’s finest organizations could achieve if all their employees were coached to be their absolute best.
At Ezra, we are on a mission to do just that. We believe through coaching; people get to know themselves. Their goals. Weaknesses. Hang-ups. And once they know all that, they can build on the good stuff and work on the rest.
This mindset applies not only to our clients but is manifested in our own Ezra family. We believe we are changing people’s lives. We believe a happy team is a productive team. We want our people to care and be proud of what they do. We also practice what we preach – every member of our teams gets to experience the superpower that is coaching for themselves, amongst some other pretty incredible perks.
Ezra is the fastest-growing global virtual coaching company, supporting some of the world’s leading companies. If all of this resonates, Ezra just might be the place for you.
The Role
Ezra is looking for an enthusiastic and highly organized Billing Operations Analyst to support our billing operations. This exciting role will be instrumental in supporting Ezra’s fast-growing business to ensure accurate and timely invoicing. The role will also be involved in some revenue reporting and support other finance functions such as accounts receivable.
What You Need to Success
- Minimum 2 -3 years Order to Cash experience (Invoicing and AR)
- Be a key contributor by Liaising with Customer Success, Sales, and global finance teams to ensure a smooth billing process
- Ensure customers are accurately set up by supporting the collection of customer contracts, Purchase Orders, and other documents necessary to initiate the invoicing process
- Ensure GAAP revenue recognition guidelines are followed in all countries where Ezra has activity
- Work with local accounts receivable teams to ensure Ezra’s customers are paying promptly.
- Work with non-standard/custom billing and other billing and collection tasks
- Utilize Outlook, Asana, and Salesforce to resolve billing inquiries, add P.O. numbers, update customer information, and initiate credit & refund requests
- Assist with month-end, quarter-end and year-end closing and reporting
- Other duties that may be required
What You Bring to The Table
- Passionate about innovation and looking for better ways to work
- Ability to problem solve independently and quickly
- Effective at operating in a fast-paced, high-pressure, deadline-driven environment
- Comfortable with ambiguity
- Ability to build trust and relationships quickly
- Highly organized and detail-oriented, to ensure excellent quality and results.
- Strong in MS Excel with the ability to use pivot tables and v-lookups
- Excellent communication and presentation skills
- Experience working with Salesforce (nice to have)
- Experience working with other time zones
What we offer
- Competitive salary with bonus potential
- Your own world-class coach
- Regular team social events
- Generous annual individual development budget
We are an equal-opportunity employer dedicated to having a thriving, diverse team where everyone has a voice and feels able to be themselves. We believe that through valuing our uniqueness and respecting our differences, we can achieve more, and that diversity adds to our culture. Attracting and developing a diverse workforce that reflects the communities in which we serve is essential to us.