ICEO Practice Administrator
Description
The International Centre for Executive Options works with the most senior executives from a variety of backgrounds and functions to prepare a career strategy that will serve them in both the short and long-term in achieving work and life goals. A separate and discreet part of LHH, the practice broadly serves three main communities: national, multinational, and global private and public company executives and directors, senior partners and functional specialists. This role will be supporting the ICEO Operations Manager with a focus on ensuring the administrative activities run efficiently, including maintaining the practice, scheduling meetings, managing web-based client services, managing correspondence via email and phone and sorting mail. In addition, this role will be responsible for maintaining records of all incoming clients, preparing monthly and quarterly financial reports and invoice processing.
Reporting Relationships:
- Reports to the ICEO Head of Operations & Client Experience UK & I
Location:
- Based out of London office with option for some days working from home.
In this role you can expect to
Key Responsibilities
Finance – Under the direction of ICEO Operations Manager
- Code and manage supplier and Advisor invoices obtaining approval from ICEO MD
- Approve Advisor and supplier invoice items via Orbit, providing support with invoice and backing-sheet validation and monthly submissions.
- Liaise with the Accounts Payable team to ensure they have correct information to process invoices for Advisors and suppliers and follow up on outstanding payments.
- Track expenses and corporate card receipts to report to the Finance team monthly.
- Assist Opens Manager with Ad Hoc Finance projects as required.
Administration
- Support ICEO Operations Manager with ad hoc diary management for Director, managing Advisors and project work for continuous improvement.
- Administrative tasks including formatting CVs, reports, slides., etc.
- Meet and greet clients and visitors at practice reception.
- Assist with any office client requests and IT issues.
- New client set up – building passes, guides, files, meeting follow up, supplying self-appraisal and psychometrics forms.
- Maintain the condition of the office and arrange for necessary repairs.
Events
- Develop and maintain a calendar of seminar and client events.
- Liaise with speakers and set up as required.
- Send out weekly reminders of events to all clients.
- Assist Ops Manager with seminar/webinar bookings.
- Send out presentation/handouts to all attendees.
- Organise Alumni and corporate client events.
Office
- Maintain office standards throughout the day.
- Ensure refreshments are available.
- Keep offices fully stocked with materials.
- Stationery and refreshments stock checked and ordered when necessary.
- Attend building management meetings and relay information to the wider ICEO team.
- Fire warden and First Aid responsibilities, training will be provided in-office.
- Be the man point of contact for room bookings when in-office.
The above list is not exhaustive but indicative of the main aspects of the role. Duties and responsibilities may be added or amended from time to time.
All About You
- Articulate and able to interact confidently with senior individuals.
- Clear and concise communication over the telephone, Zoom, and email.
- Strong teamwork skills, remaining flexible and adaptable.
- Organisation and time management skills with a high standard of accuracy and attention to detail
- Ability to build excellent relationships with both internal and external stakeholders, while respecting client confidentiality
- A problem-solving approach to work
- Aligned with LHH core values and ethics.
- Project management skills, ability to prioritise tasks and work under pressure.
- Advanced knowledge of Microsoft Office Suite (Word, PowerPoint, Excel, Teams, Forms, etc.) and Zoom
- Bachelors’ degree preferred.
What we offer
- Growth opportunities within a human resources global leader.
- We prioritise learning to stay agile in an increasingly competitive business environment.
- We foster an open-minded environment where people spark new ideas and explore alternatives.
Our benefits include:
- Flexible working model
- Private medical insurance (PMI)
- Group personal pension plan.
- Career support for family and friends
- 25 working days paid holiday with the opportunity to buy extra days off each year.
- So much more!
Contract: Permanent
Contract Type: Full-time
Hours: 37.5 per week
Must have the right to work in the UK.
About LHH
The world of work is ever-changing and unpredictable. Organisations are constantly fighting a battle to find and maintain their competitive advantage: their talent. To succeed, they can’t just rely on what works today, working tomorrow. They need to be ready for next.
LHH exists to help individuals, teams, and organisations find and prepare for what’s next. With integrated, end-to-end solutions that include Advisory, Professional Recruitment, Career Transition, and Learning & Talent Development, we are uniquely positioned to work together to make a positive impact on the future of every person we work with at every key career moment.
LHH is at the forefront of change to build a bigger, bolder workforce. Every day is a new day to prepare for, and we’re here to make sure the future works for everyone.
A division of the Adecco Group – the world’s leading HR solutions provider – LHH’s 8,000 colleagues and coaches work with 15,000 organisations in over 60 countries around the world. We successfully help close to 500,000 candidates to enhance their careers every year. Our local expertise, global infrastructure, and industry-leading technology allow us to manage the complexity of critical workforce initiatives and the challenges of transformation. It’s why most of the Fortune Global 500 companies choose to work with us.
This is LHH.
Ready for Next.
LHH is an Equal Opportunity Employer.
For additional information on our Diversity and Inclusion policy, please consult the following link: https://www.lhh.com/uk/en/diversity-and-inclusion/