The Project Manager will support the UK and Ireland Sales team with the end-to-end delivery of Leadership Development, Group Coaching and Assessment programs. With a high level of client contact, the Project Manager will attend project scoping meetings, continually update key stakeholders at every step of the project. In addition, the Project Manager ensures the successful delivery of the full project, being responsible for the accurate and efficient set-up of opportunities within internal systems and the implementation of project requirements through a network of external delivery Associates, whilst maximizing delivered revenue and managing profitability.

Reporting Relationships:

• You will report directly to a Senior Project Manager

Direct Reports:

• No Direct Reports

Location:

• The preferred location is London, UK with occasional attendance in the London office or at client sites from time to time

Travel:

• Occasional

Languages:

• Fluent in English

In this role you can expect to

Key Accountabilities

• Build and develop internal stakeholder relationships, facilitating the effective working of sales teams and other internal colleagues.
• Accompany Client Partners to client project scoping and implementation meetings and attend internal project planning meetings. Fully understand the client brief and convey the detail to all delivery colleagues involved.
• Attend sales pitches, business development meetings and client reviews as necessary.
• Implementation of LHH processes and best practices to ensure successful project management.
• Ensure that all opportunities and templates are set up correctly in LHH delivery databases and revenue is collected and tracked accurately and on schedule, including partnering closely with billing teams to ensure revenue is collected and tracked according to schedule.
• Assist the billing team as required and escalating issues to the relevant LHH stakeholders.
• Maintain housekeeping of ORBIT (internal system) and supporting documentation. Any changes to a client process must be documented at all times to promote a smooth project management process and ensure that all internal stakeholders are notified of changes relevant to perform their role correctly.
• Manage and coordinate on site projects in line with defined program methodology, ensuring that delivery schedules and resources are set to meet client needs and all coaches, associates and facilitators are briefed in advance of the project with the scope of work and their invoicing requirements.
• Proactively keep all stakeholders informed of progress against project tasks, identifying any risk or operational challenges through escalation to the Leadership Development Senior Project Manager or Team Leader.
• Daily contact with our delivery team of coaches, associates and facilitators, ensuring client briefs are provided and queries are answered.
• Maintain a log of all active Projects to update team projections regularly.
• Use of ORBIT (internal system) to plan and track projects.
• Check that project prices are in line with parameters set to achieve target profitability, raising any concerns to the Senior Project Manager.
• Confirmation of project fees and efficient resourcing of coaches associates and facilitators.
• Prepare, analyse and present client reports for use by Sales and Consultant colleagues pertaining to past, current or future project delivery.
• Review trends and themes and proactively share findings or concerns with key internal stakeholders.
• Build and prepare client specific reports as required and defined in each project.
• Maintain project information within project tracking tools for any delivery beyond the capability of ORIT (Internal System).
• Gather project feedback thoroughly and in a timely manner, reviewing trends and themes that need to be discussed, taking action where needed once an analysis is complete.

All About You

• Minimum 2 years experience in project administration, project coordination/management, client facing or related fields
• Passionate about customer service and enjoys client contact.
• Proactive self-starter, plans and manages workload of self.
• Able to motivate and inspire colleagues in line with our company values.
• Well-developed analytical skills with the ability to identify trends and issues at an early stage.
• Clear and positive communicator.
• Doesn’t shy from difficult situations and remains accountable.
• Excellent relationship building skills.
• Highly organized and able to work under pressure
• Contributes to and develops a good team spirit.
• Demonstrates flexibility and willingness to collaborate.
• Excellent IT skills.
• Actively seeks to comprehend the wider LHH business and Human Resources consulting industry.
• Understands the financial requirements of the business, with good level of commercial acumen.

What we offer

• Growth opportunities within a human resources global leader.
• We prioritize learning to stay agile in an increasingly competitive business environment.
• We foster an open-minded environment where people spark new ideas and explore alternatives.

Our benefits include:

• Flexible working model
• Private medical insurance (PMI)
• Group personal pension plan
• Career support for family and friends
• 25 working days paid holiday with the opportunity to buy extra days off each year.
• So much more!

Contract: Permanent

Contract Type: Full-time

Hours: 37.5 per week

Must have the right to work in the UK.

About LHH

The world of work is ever-changing and unpredictable. Organizations are constantly fighting a battle to find and maintain their competitive advantage: their talent. To succeed, they can’t just rely on what works today, working tomorrow. They need to be ready for next.

LHH exists to help individuals, teams, and organizations find and prepare for what’s next. With integrated, end-to-end solutions that include Advisory, Professional Recruitment, Career Transition, and Learning & Talent Development, we are uniquely positioned to work together to make a positive impact on the future of every person we work with at every key career moment.

LHH is at the forefront of change to build a bigger, bolder workforce. Every day is a new day to prepare for, and we’re here to make sure the future works for everyone.

A division of the Adecco Group – the world’s leading HR solutions provider – LHH’s 8,000 colleagues and coaches work with 15,000 organizations in over 60 countries around the world. We successfully help close to 500,000 candidates to enhance their careers every year. Our local expertise, global infrastructure, and industry-leading technology allow us to manage the complexity of critical workforce initiatives and the challenges of transformation. It’s why most of the Fortune Global 500 companies choose to work with us.

This is LHH.

Ready for Next.

www.lhh.com

LHH is an Equal Opportunity Employer.

For additional information on our Diversity and Inclusion policy, please consult the following link:  https://www.lhh.com/us/en/diversity-and-inclusion