Senior Designer

Design, Creative Kuala Lumpur, Malaysia


About us

The company is an integrated communications agency that has gone from start-up to multi-national in a little over two decades. The company now ranks in the top 40 agencies worldwide and has 24 offices. Its success is due to a combination of factors: talented people delivering award winning campaigns; expanding client relationships into new markets or services; making strategic acquisitions. The agency, its people and client campaigns have won many prestigious awards, including Cannes Lions, Holmes Report, ICCO, PRCA and European Excellence.

Purpose of the role

Partnering with both the account servicing and digital teams, the Senior Designer provides support on both internal and client-led campaigns and projects. The Senior Designer is responsible for a wide range of creative projects for print, digital, web and motion including project management. You will provide support to clients on a range of digital media campaigns as well as working across the business on internal projects.

Key responsibilities and tasks

Creative services and project management

  • Designs and develops original creative web and digital content, including animations, motion graphics and interactive elements using the latest technologies
  • Delivers high quality graphic design for both print and digital channels
  • Leads video projects including scripting, storyboarding and directing the interviewee on what to say and how to say it
  • Fully manages client projects from pricing/storyboarding/wireframing through to delivery
  • Offers consultancy to clients proactively to highlight our creative experience
  • Stays up to date on best practices and current trends
  • Partners with other departments to develop compelling and imaginative creative solutions (e.g. video, infographics, web design) for both TEAM LEWIS and current and prospective clients
  • Take clear notes and affirms actions during briefing sessions
  • Provides strategic design support for pitches and internal communications
  • Refines and communicates methodologies in creative project management

Client Management

  • Supports clients in all aspects of nurturing and growing their brands and products using inventive creative ideas, developing innovative solutions
  • Works closely with the client to regularly review account performance, identifying and communicating opportunities for additional PR, marketing and digital tools and services
  • Plays an integral role in the new business process, taking an instrumental role in generating content and presentation preparation, in addition to attendance
  • Ensures regular contact with the client is maintained by direct reports and other team members
  • Develops strong relationships with existing agency clients within TEAM LEWIS, in addition to supporting new business, by demonstrating the value, benefits and capabilities of the Digital team

New Business

  • Assists with pricing and selling projects
  • Proactively approaches teams and clients with ideas for creative campaigns
  • Maximises opportunities and outreach to external brands, as well as existing and past contacts, to build new business leads
  • Works with the Creative Director APAC to monetise and introduce new interactive technology and experimental design that can be packaged into new offerings 

Team working and development

  • Acts as a respected manager, working closely with junior team to maximise strengths, improve weaknesses and support career development
  • Sets project objectives on a daily, weekly, monthly and quarterly basis 

  • Defines and positions deliverable client objectives with the team

  • Monitors team activity levels against budget, suggesting changes to individual allocations where possible
  • Provides guidance to colleagues on how to best manage projects, including answering general new business requests
  • Maintains a high degree of visibility around the office, speaking regularly to account leads


  • Runs and supports training sessions, with a view to maximising opportunities to expand team skills and grow revenues
  • Takes a proactive role in promoting the TEAM LEWIS brand, its identity, values and work
  • Supports the HR / talent team by promoting both internal and external opportunities at LEWIS across social media and via the referral scheme
  • Maintains a detailed and up-to-date knowledge of competitors activities
  • Overall, be a guardian of best marketing practice

About you

  • Competent in all four fields: Print, Digital, Web and Motion
  • Software skills:
    • Print/Digital: Photoshop, Illustrator, InDesign
    • Web: Dreamweaver, Edge, Muse
    • Motion: Premiere Pro, After Effects, Cinema 4D
  • Good video skills: video filming, editing, post-production and motion graphics
  • Good knowledge of HTML/CSS and WordPress
  • General understanding of coding practices and ability to hand code HTML mailers and webpages from scratch if required
  • Creative and contemporary design skills
  • Continue to develop core design skills through training in new design techniques
  • Ability to work to tight deadlines
  • A keen eye for detail
  • Flexible attitude and enthusiastic approach
  • Multi-skilled across creative channels
  • Photography skills are a bonus
  • Excellent communication skills
  • Excellent project management skills 

This job description is not intended to be an exhaustive list of the responsibilities for this role. Other responsibilities may be added from time to time.

LEWIS is an Equal Opportunity Employer. We are committed to creating and fostering an environment focused on equality, empowerment and respect. We strive to create an inclusive workplace that supports and celebrates our diversity. We continue to invest in our efforts to ensure that LEWIS is a place where everyone can thrive.