NOC Engineer

Technology Sliema, Malta


Description

Position at LeoVegas Mobile Gaming Group


LeoVegas’ passion is “King of Casino”. LeoVegas is Sweden’s premier GameTech company and is at the forefront of using state-of-the-art technology for mobile gaming.

A large part of this success can be credited to an extreme product and technology focus coupled with effective and data-driven marketing. Technology development is conducted in Sweden, while operations are based in Malta.

LeoVegas offers casino, live casino and sports betting. We operate global and scalable brands including LeoVegas & Royal Panda, as well as several UK facing brands such as Pink Casino & Bet UK.

The company’s shares are listed on Nasdaq Stockholm. For more information, please visit www.leovegasgroup.com

What will you be doing:

- Proactive monitoring and support of the production and non production environments.
- Maintain a good standard of providing information internally when it comes to ongoing issues.
- Detect, analyse and respond to systems and security incidents.
- Maintain and suggest improvements to the incident and problem processes.
- Act promptly on alarms, service degredation and outages.
- Acts as a focal point for outages until restoration.
- Maintain, escalate and update NOC related tickets.
- Work closely with other Platform teams to ensure that platforms are designed with “operability” in mind.
- Deliver on KPI’s set internally as well as adhere to SLA’s with regards to service delivery to other departments.
- Direct contact with Service Providers and 3rd parties;
- Using ITIL Best Practice to handle service requests, incidents and change requests.
- Create new and update existing knowledge base articles.
- Participate in a 24×7 on-call rotation.

Our ideal candidate has:
  • Knowledge of networking essentials.
  • Knowledge of server administration.
  • Experience in working with monitoring tools.
  • Working knowledge of application container frameworks.
  • Experience working with cloud platforms.
  • Knowledge of Linux operating systems and MySQL.
  • Knowledge of VMWare virtualisation software, system monitoring, and web services.
  • Knowledge of analysing logs and troubleshooting issues.
  • Knowledge of DNS & SSL Termination.
And additionally...
  • Excellent communication skills, needed for delivery of information both to technical and non-technical teams.
  • Team player.
  • Highly motivated, positive attitude, eager to learn new skills and technologies.
Our Culture:

At LeoVegas Mobile Gaming Group we firmly believe that our diversity is what makes us unique and that everyone and anyone is welcome to enjoy the ride - regardless of age, gender, disability, race, national or ethnic origin, religion, language, marital or civil partnership status, political beliefs and sexual orientation.
We are highly committed to uphold a high level of diversity and inclusion throughout our entire group. Being a global company with a widely diverse customer base makes it essential for our workforce to be a reflection of this.
By doing so, we believe we will achieve the best possible customer experience and create better value to our shareholders by doing so.

Working Hours:

Office hours from 9:00 to 18:00. We have a hybrid working policy during Covid-19 times, with an opportunity to work several days from home.

What we offer:
  • Competitive salary
  • Well-being allowance to support your active lifestyle.
  • Private health insurance to keep our Team Leo healthy and happy.
  • Personal development plan to help you reach your goals and ambitions.
  • Monthly lunch allowance to feed our hungry lions (sorry diets! We're feeders).
  • Employee assistance program to help and guide you in challenging moments.
  • Roaring discounts all over Malta island for you to explore.
  • Team activities and events to have some well deserved break and a bit of fun!
  • If you are not based in Malta we will also provide you with a relocation package, which includes 3-week accommodation and flight.
And much more!