Product Manager - Retention
Description
ABOUT THE ROLE
As a Product Manager in the Retention domain, focusing on customer communication, you will optimize and develop the communication way we have towards our customers. Working in the product area you are at the intersection of business, compliance, operations, development, and user experience. Gather and document requirements and prioritise them in alignment with the company and domain vision will be your responsibility. You will also define the product success metrics and set and evaluate targets in collaboration with the team and business stakeholders.
YOU WILL BE RESPONSIBLE FOR:
- Setting the mission, vision, and product strategy for your market.
- Building an in-depth understanding of our customers, including their needs and what
- motivates their behaviours; and what communication channels that are best to reach though.
- Constantly explore new ways to optimise deliverability of our communication and the tools used
- Identify and realising value creation opportunities
- Estimating and scoping of activities along with the development teams
- Proactively reach out to compliance and other support functions in the organisation to make sure all internal as well as external requirements are met, interpreted in the right way, and developed.
- Working closely with our current external vendors for maintenance and new product discovery
- Reading, interpreting, and assessing technical documentation (API, etc.)
- Developing documentation to support the business functions
OUR SUCCESSFUL CANDIDATE WILL HAVE THE FOLLOWING:
ESSENTIAL SKILLS
- Experience in Product Management
- You know how to translate quantitative data, A/B-testing results, and qualitative insights into informed product decisions and roadmaps and communicate this to the company as a whole
- A high level of analytical and problem-solving skills with strong attention to detail and a customer value-driven mindset
- Great communicational skills in English, both written and spoken
NICE TO HAVES
- Experience from digital marketing
- Experience in using data visualisation tools such as Tableau, Datadog, etc
- Experience working with CRM tooling and user lifecycle management
Why LeoVegas?
LeoVegas is where the lions play… and work! A fun, agile and fast-paced environment connecting 1,000+ employees across 11 offices world-wide. We’re culture-focused, so if you’re an innovator, initiator and a team-player give us a roar and join the LeoVegas pride. Let’s create the world's greatest iGaming experience!
Compensation & Benefits
- Hybrid work policy
- 4 weeks of Workation (T&C apply)
- Benefits package - 800 PLN net (B2B)/gross (UOP) monthly with access to the cafeteria platform (private medical care, insurances, sports card)
- Training budget
- ICAS assistance program that can provide help and guidance during challenging moments.
- Our office provides complimentary snacks and drinks; on Mondays, we serve complimentary breakfast.
- Team and office social events throughout the year
- Free parking for bicycles and motorcycles
- Free gym in the building
- Equipment: MacBook Pro + smartphone (iPhone 15 or Samsung Galaxy S24)
JOIN US!
In our pride, we empower our teammates to find their roar and run with their wildest ideas. We don’t wait for things to happen; we pounce and make it happen!
Would you be a good fit for the Leo Pride - give us a roar!
**As our company working language is English we’d like to see your CV in English please**