CRM Project Coordinator

Retention Sliema, Malta


Description

Position at LeoVegas Group

 

ABOUT THE ROLE

 

Join our small dynamic team as a Project Coordinator and be at the forefront of our CRM adventure! Assist Project Managers with CMS, Rewards, and expansion projects while maintaining guides and project statuses. Lead retention project roadmaps, optimize internal processes, and deliver top-notch training materials. Essential skills: expertise in Casino/Sports reward mechanics, CMS management, excellent communication/training abilities, and proficiency with work management tools. If you're self-driven, organized, and thrive in a collaborative environment, join us and be a key player in our iGaming journey!

 

YOU WILL BE RESPONSIBLE FOR:

 

        Assist Project Managers with CMS, Rewards, expansion and quality initiatives.

        Create/Maintain/update all guides (where required) and confluence project statuses.

        Assist build and QA Rewards and CMS updates related to expansion projects and new product releases.

        Coordinate/align and manage retention projects roadmaps with Project Managers.

        Lead assigned project initiatives with guidance and assistance from Project Managers, adhering to existing processes.

        Review and optimize internal department/team processes where possible.

        Lead smaller optimization Projects

        Deliver training material for Retention Operations on-boarding programme.

        Assist development teams with any feature release testing required.

 

OUR SUCCESSFUL CANDIDATE WILL HAVE THE FOLLOWING:

        Knowledge on Casino/Sports reward mechanics.

        Good understanding of CMS Management.

        Good communicational/training skills.

        Experience with work management tools (Jira, SAP, Salesforce).

        At least 2 years working in iGaming is preferred.

        Self driven, organised and a true team player.

 

WHO WE ARE


At the core of LeoVegas Group is Team Leo. Our culture is our foundation and is what enables us to innovate, build, and lead as we trailblaze our way through the igaming industry. We’re a team of over 1400 innovators, initiators, and groundbreakers working in a fast-paced and agile environment across 11 offices worldwide.

BENEFITS

        Hybrid work policy

        4 weeks of Workation (T&C apply)

        Well-being allowance to support your active lifestyle

        Private health insurance

        Discounts across a range of retailers, gyms, bars & restaurants

        We offer an employee assistance program that can provide help and guidance during challenging moments.

        For non-Malta residents, we offer a relocation package with 3 weeks of accommodation and flights.

 

JOIN US!

In our pride, we empower our teammates to find their roar and run with their wildest ideas. We don’t wait for things to happen; we pounce and make it happen!

Would you be a good fit for the Leo Pride - give us a roar!

 

**As our company working language is English, we’d like to see your CV in English, please**