Assistant Sales Manager
Description
About Inc Authority
Inc Authority has been the corporate formation specialist for over twenty years. Founded in 1989, Inc Authority, and its associated companies, have formed and represented over 70,000 Corporations and LLCs worldwide. We offer the most comprehensive range of services under one roof, including corporate business formation and strategy, tax planning, bookkeeping, estate and retirement planning. We are dedicated to providing the highest standard of customer service.
Inc Authority is a business formation company headquartered in Nevada that specializes in helping businesses launch and grow throughout the U.S. We have multiple avenues of career growth with opportunities to advance with our growing organization. We promote a culture of diversity, inclusion, and work life balance. Our core values consist of Service Excellence, Teamwork, Ownership, Respect, and Integrity.
Overview
The Assistant Sales Manager will lead and grow a sales team to provide a world-class experience for our customers and employees. The opportunities of a continuously evolving business make leadership at Inc Authority a rewarding career. As a Sales Leader, it is your job to lead the team and seek solutions that create a high-performing work environment that drives strong business outcomes. Duties include but are not limited to coaching a team of sales representatives and enabling them to exceed their quotas consistently. Run weekly 1-on-1s with each direct report to help them overcome roadblocks and chart their long-term career growth. Monitor team KPIs and proactively identify the actions that your team members can take to improve each month. Analyze team performance data to suggest scalable improvements to core sales processes and sales training. Foster a transparent, inclusive and achievement-oriented team culture. You will be responsible for building and inspiring a high-performing team of unique individuals who deliver positive experiences for Inc Authority customers.
This position will be onsite at our Las Vegas, NV office.
You will
- Consistently monitor, coach, recognize, and performance manage your team
- Establish annual, monthly, and weekly revenue and performance goals. Conducts sales meetings to motivate and educate sales consultants about product knowledge and sales skills specific to our process
- Listens to Sales Consultants conversations with prospects and clients and recommend improvements in qualifying and "closing the sell"
- Drive amazing customer experience and results through team development
- Show a passion for people development and ownership of the customer experience
- Document training, team-building, and sales process plays that work and share them with your colleagues to drive improvement across your organization
- Have strong empathy for peers, direct reports, and customers
- Have excellent communication skills and the ability to motivate behavior change
- Be adaptable, agile, and open to changing processes
- Diplomatically managing multiple commitments to customers, staff, and operations
- Demonstrate strong leadership skills: set clear priorities and performance goals for the team and eliminate barriers to the team's success
- Show sound business judgment and the ability to think strategically in a fast-paced environment
- Explore new areas of expertise as business needs change
- Utilize effective time management, including the ability to multi-task, organize, and prioritize
You have
- Minimum of 4 years of leadership experience in Sales, Customer Service, or Account Management with experience in a contact center
- Customer-first mindset: Demonstrated ability to understand and relate to customer concerns and build trust and rapport
- Positive attitude and are a culture amplifier
- Experience developing and mentoring team members
- Strong sales acumen with a consistent track record of quota achievement
- Self-starter who takes the initiative and works with limited direction
- Excellent listening skills with the ability to problem-solve and de-escalate as needed
- Impeccable communication skills
- Proficient computer skills and the ability to navigate multiple applications
- Availability to work various shifts
- High School Diploma or GED equivalent required
The base compensation range for this role is $50,000 + performance-based monthly incentive bonus.
You will also receive a full range of benefits including PTO, 401K w/match, Health/Dental Insurance, Health & Fitness Allowance and Education Assistance.
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