Office Services Coordinator

Facilities Austin, Texas


Description

About LegalZoom
We believe that everyone should have access to professional legal advice. So, we’ve built a trusted and accessible technology-based platform to reduce barriers and help empower millions of people to grow their business, care for their families, protect their ideas and more. From Estate Planning, to Business Formations to IP, we’ve helped millions of customers with the protection and peace of mind they need. To date, we’ve grown to become the leading provider of online legal solutions for families and small businesses, and we’re committed to making our services even more valuable and easier to use than ever before. Join us! 

Overview
At LegalZoom, we simply do not believe that it should cost thousands of dollars to create a will, form a business, or apply for a trademark. So we started a movement to make legal help available to all.

Legalzoom.com is seeking an Office Services Coordinator for our Austin, TX location.  This is a hybrid role that sometimes may require you to act as our receptionist, and other times may require you to act as a coordinator for the team. Our main function as a team is to support individuals working from home as well as individuals working in the office.

Responsibilities include:

  • Interacting with internal staff, customers, vendors, and visitors.
  • Managing building access cards.
  • Assisting work from home individuals by requesting their building access as well as shipping or having a courier deliver ergonomic items to them
  • Accepting Service of Process paperwork from process servers
  • Assisting with regular office duties such as taking inventory, ordering, and restocking office supplies and other items
  • Assisting with onboarding and offboarding of employees
  • Monitoring our Zendesk queue for incoming tickets
  • Submitting necessary work orders to building management or vendors
  • Maintain overall cleanliness of the office

Qualifications:

  • Must have 2+ years previous experience in an office setting as a receptionist
  • Proficient in Microsoft Word, Excel and Outlook
  • Must have excellent verbal and written communication skills, with attention to detail and emphasis on accuracy and quality
  • Maintain a calm, courteous, and professional demeanor at all times

Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity.