Group Manager, LZ Tax Programs

Tax United States



About LegalZoom

We're here to make legal help accessible to all. LegalZoom transformed the legal industry with the launch of our online services and groundbreaking technology in 2001. Since then, millions of customers have counted on us to officially start and run businesses, protect brands and intellectual property, and look after loved ones through wills and trusts.

As the industry leader for over 20 years, innovation remains at the center of all we do. We're creative thinkers and problem solvers with a passion for building legal and tax products that make a positive impact on the world, and we're always looking for exceptional people to push us further.

With us, you'll do work that's as rewarding as it is challenging with a team where every voice matters and diversity, equality, and inclusion are truly embraced. Together, we'll continue to democratize the law and make a real difference in the lives of millions.


Since March 2020, our Zoomers have worked remotely and reported an overall better work-life balance with more time for family and personal wellness.

At the end of 2021, LegalZoom made the official commitment to being a remote-first company. Remote-first means that there is no expectation that Zoomers come into an office for a fixed number of days outside of those employees identified as essential onsite workers. While we remain a remote-first culture, our local offices have evolved as collaboration spaces for Zoomers to meet and engage in person.

This position will be Remote.


The LegalZoom Tax Practice (LZ Tax) provides tax and advisory services to small businesses across the United States. LZ Tax only started offering tax services to our business formation customers a little over 2 years ago but during that time we have added 20K+ LZ Tax Practice clients - already making us one of the largest SMB Tax Practices in the country. We’re continuing to grow and scale at a rapid pace and are looking for leaders and experts to help LZ Tax revolutionize the industry.


We are seeking a dynamic Group Manager, LZ Tax Programs who has a strong track record of leadership capabilities, program and project management skills as well as tax industry knowledge. This leader will work cross functionally with partners in Product, Engineering and Finance to build short term and long-term road maps in areas like productivity and cost. 


The ideal candidate will excel when faced with ambiguity and have a strong desire for autonomy. They will thrive when creating and implementing structure in areas that are complex. They will be data driven and use metrics and quantitative results to drive decision making. They will take pride in their skill as a people leader and prioritize the development and well-being of their team. Lastly, they will have experience within the high volume tax industry and be prepared to implement the systems and processes to scale a tax business. 


You will

  • Lead a small team of project managers and subject matter experts
  • Be responsible for the professional development and results of your team
  • Become a subject matter expert in the financial results of the practice as it relates to the cost of goods sold
  • Build short term and long-term road maps to improve productivity and cost results
  • Be responsible for the successful completion of major projects that are within road maps that you create
  • Be responsible for cost and productivity results that align to goals you create
  • Collaborate and build relationships with cross functional teams across the organization; including Production, Operations, Legal and Engineering to identify the impact of new initiatives and successfully integrate and deploy them, ensuring seamless execution and process excellence.
  • Identify, assess and mitigate risks, drive resolution of critical issues, provide escalation management, anticipate and make tradeoffs and propose corrective actions to keep initiatives moving forward
  • Develop reporting and metrics to monitor program success
  • Implement and use widely adopted program manager tools and skills such as road maps, OKR’s, portfolio planning tools (ClickUp), etc… 

You have

  • Bachelor’s degree in accounting, finance or business
  • +7 years’ experience within the tax industry
  • +3 years’ experience as either a Program Manager, Project Manager, Product Manager or other role within the tax industry
  • +1 years of leadership experience with direct reports
  • Excellent written and oral communication skills
  • Ability to effectively communicate with all levels of management
  • Proficiency with Excel / Google Sheets
  • Ability to work in a fast-paced environment where continuous innovation is desired
  • Comfort with ambiguity and an ability to work independently with a high degree of autonomy
  • Exceptional organization skills and ability to organize and manage multiple tasks simultaneously
  • Hands on knowledge of ClickUp, Asana or similar project management tools


LegalZoom is a remote-first company and the national range for this role is $115,700 to $247,900. Actual compensation offered will depend on several factors including but not limited to: geographic location, work experience, education, skill level, and/or other business and organizational needs. In addition, an annual bonus, incentive bonus and/or restricted stock units may be provided as part of the compensation package. You will also receive a full range of medical, financial, and other benefits as seen below.

        Medical, Dental, Vision Insurance

        401k, With Matching Contributions

        Paid Time Off

        Health Savings Account (HSA)

        Flexible Spending Account (FSA)

        Short-Term/Long-Term Disability Insurance

        Plus other wellness benefits to include:


        Mental Health

        One Medical

        Wellness reimbursement of up to $250


For onsite roles or roles that require periodic onsite visits, LegalZoom requires all employees to be fully vaccinated for COVID-19 before starting work, unless precluded from doing so by applicable law. The CDC currently defines “fully vaccinated” as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. LegalZoom will require proof of vaccination before a successful applicant’s first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not LegalZoom undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.


Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment.  LegalZoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.