Business Startup Specialist
Description
- Receive warm leads daily and guide entrepreneurs through launching their business
- Consult on services including incorporation, business credit development, and asset protection
- Collaborate with legal, credit, and accounting departments to deliver seamless client experiences
- Track progress through our CRM and provide ongoing support to clients
- Engage inbound and outbound leads via phone, text, and email.
- Conduct consultations and present services to prospective clients.
- Close sales and collect payment from clients.
- Consistently meet or exceed weekly production targets.
- Maintain Lead Management & Follow-Up
- Build rapport and guide prospects through the decision-making process.
- Manage pipeline efficiently to maximize the sales funnel, Contact, conversion, and pitch rates.
- Customer Communication & Experience
- Deliver a high-quality, consultative sales experience.
- Answer client questions and address objections at a high-level of professionalism.
- Ensure all clients feel confident and supported throughout the process, including the first ten days after the close.
- Handle all inbound calls directly and convert them into sales opportunities.
- Conduct outbound prospecting to generate new business.
- Remain active throughout the day to meet and exceed outbound call counts and talk time metrics
- 2+ years of demonstrated phone sales experience
- Proficiency in fundamental computer and phone operations
- Familiarity with CRM systems (preferred)
- Strong verbal communication abilities
- Empathetic approach to understanding client requirements
Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. LegalZoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, LegalZoom is enrolled in the E-Verify program. For additional information on E-Verify, please visit the Participation and Right to Work pages.