Senior Manager, SRE

Technology San Mateo, California Chicago, Illinois Seattle, Washington Atlanta, Georgia


Description

About LegalZoom

We're here to make legal help accessible to all. LegalZoom transformed the legal industry with the launch of our online services and groundbreaking technology in 2001. Since then, millions of customers have counted on us to officially start and run businesses, protect brands and intellectual property, and look after loved ones through wills and trusts.

As the industry leader for over 20 years, innovation remains at the center of all we do. We're creative thinkers and problem solvers with a passion for building legal and tax products that make a positive impact on the world, and we're always looking for exceptional people to push us further.

With us, you'll do work that's as rewarding as it is challenging with a team where every voice matters and diversity, equality, and inclusion are truly embraced. Together, we'll continue to democratize the law and make a real difference in the lives of millions.

Overview   

LegalZoom has helped millions of customers become business owners by enabling them to #makeitofficial with business formation solutions such as an LLC or Corporation. The Platform team at LegalZoom designs, builds, deploys, and manages our large-scale software infrastructure. You are responsible for managing a team of DevOps Engineers responsible for enabling developers to deploy and maintain our highly available applications hosted in the cloud. Application scale, automated release processes, and the production operating environment are your domain. We thrive in the details, solving complex problems and iteratively improving the customer experience. You will be joining an inclusive team of diversely talented engineers covering all aspects of technology.

You will 

  • Provide mentoring, and leadership to a team of 3-4 engineers
  • Monitor and manage team performance, productivity, and individual team member development
  • Maintain and monitor production application systems and services, serving as a point of escalation for production incidents
  • Identify opportunities that will help team members to reach their stretch goals and individual career objectives, while collaborating with the Director of SRE to help engage on these opportunities
  • Help to drive employee engagement, empowering your team to not only champion their own efforts, but to encourage others to be truly vested team players
  • Maintain deep technical and business knowledge of industry trends in the area of application architecture and programming languages
  • Help establish and maintain technology standards

You have

  • Cloud First – You're at home in the cloud (AWS, GCP, or Azure) and what patterns to use for a microservice architecture
  • Security First Mindset – application security is an obsession. You are passionate about teaching others about security best practices.
  • Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience
  • Hands-on experience architecting, deploying, and scaling applications hosted on multiple clouds (AWS, Azure, GCP) including exposure to container and cluster orchestration technologies such as Docker, EKS, or Kubernetes
  • Experience automating infrastructure using tools like Ansible, Chef, Puppet, TerraForm, CloudFormation or CDK
  • Familiarity with APM monitoring and log analysis

Bonus Points

  • Experience with Python, Typescript, and Golang
  • Experience with ArgoCD
  • Experience with AWS CDK, EC2, EKS, IAM, ALB, NLB, Lambda, Step Functions
  • Experience with Akamai, Cloudfront or other CDN
  • Experience with Apigee

 

Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment.  LegalZoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.