HR Generalist

People Beaverton, Oregon


About LegalZoom

We're here to make legal help accessible to all. LegalZoom transformed the legal industry with the launch of our online services and groundbreaking technology in 2001. Since then, millions of customers have counted on us to officially start and run businesses, protect brands and intellectual property, and look after loved ones through wills and trusts.

As the industry leader for over 20 years, innovation remains at the center of all we do. We're creative thinkers and problem solvers with a passion for building legal and tax products that make a positive impact on the world, and we're always looking for exceptional people to push us further.

With us, you'll do work that's as rewarding as it is challenging with a team where every voice matters and diversity, equality, and inclusion are truly embraced. Together, we'll continue to democratize the law and make a real difference in the lives of millions.


We are Earth Class Mail - A LegalZoom company and the leader in office mail automation for over a decade. We provide businesses with the most efficient and secure way to deal with physical mail. As our world inches closer to becoming completely digital, we solve a problem faced by most businesses today, especially those receiving important, time-sensitive mail, or mail received on behalf, or in service, of their clients.


Are you ready to roll up your sleeves and help us build a diverse and engaged workforce? The HR Generalist will be responsible for performance reviews, learning and development, and employee retention while also improving existing policies and procedures within the facility. This role will actively support translating business plans into talent, engagement, and organization plans. This role will also support the growth of the organization ranging from headcount planning, conducting interviews, to job architecture design. The HR Generalist is a trusted advisor to the business, and champions of our company culture. Most importantly, we operate as a team; we are highly collaborative, humble, and supportive of each other's growth and success.


You will

  • Work closely with the operations teams in your region; providing knowledgeable organizational and employee focused advice while supporting a client group of operations employees and managers.
  • Use your coaching and influence skills to drive employee engagement and manage change, ensuring that we recruit and retain motivated team members who deliver an excellent product and customer experience.
  • Collaborate with management teams to identify and successfully address employee relations issues, including but not limited to drafting performance plans, employee warnings and resolution plans, and maintain records for compliance.
  • Assist with internal investigations as necessary in response to employee complaints and assure proper escalation to Employee Relations as needed.
  • Coach people managers and operations managers on HR related topics.
  • Collaborate with management to support recruitment and internal mobility initiatives.
  • Effectively respond to employee concerns and questions, escalating issues as needed and providing employees with knowledgeable answers and/or contact information to those who can provide employees with the answers and support they need.
  • Partner in the on-boarding process with management and HR leaders to ensure New Hire Orientation is complete and continuously improve the experience for new hires.
  • Provide coaching and counsel to people managers on employee matters, including but not limited to performance management, talent development, workplace culture, trust building and other HR best practices.
  • Manage and deploy small to medium scale HR projects and change initiatives in partnership with HR leaders.
  • Ensure proper maintenance of confidential employee information and record keeping; HRIS data entry, maintenance, tracking new hire data and retention information.
  • Support creation, implementation and training for HR programs, policies, and initiatives; partner with HR leaders to develop and implement communications plans.
  • Assist with OFLA/AD/A/LOA practices, tracking and documenting activities related to federal and state laws and regulations governing human resources practices including but not limited to the Fair Labor Standards Act, Family and Medical Leave Act and Americans with Disabilities Act.
  • Coordinate with the payroll department to investigate and resolve payroll issues.
  • Remain updated on Human Resources trends and employment laws to ensure compliance with applicable local, state and federal regulations.
  • Cultivate a culture that emphasizes responsiveness, innovation, diversity and excellence.
  • Maintain site policy and services and manage policy change rollout to ensure business adoption and/or understanding of changes.
  • Support rollout of compliance initiatives and provide counsel to management in regards to local employment law and legislation changes.
  • Analyze data and provide recommendations to improve processes, employee engagement and policy alignment across the business.
  • Performs other duties as assigned.

You have

  • At least 5+ years of progressively responsible People Operations or Human Resources experience.
  • Bachelor's degree in human resources or related field preferred.
  • Master’s degree in human resources or related fields is strongly preferred.
  • Experience as a people leader.
  • Experience managing small to medium scale projects.
  • Experience as an HR Generalist or Specialist in a fast-paced operations, distribution or manufacturing environment.
  • Experience facilitating HR related training, maintaining compliance, and partnering with people managers to resolve employee issues.
  • Advanced knowledge of local labor law.
  • An engaging communication style with a knack for building relationships and the proven ability to build and maintain partnerships with management and employees at all levels.
  • Action-oriented mentality, with ability to operate successfully in a fast-paced, dynamic environment, handle adversity and frequent change, and balance workload and competing priorities.  

For onsite roles or roles that require periodic onsite visits, LegalZoom requires all employees to be fully vaccinated for COVID-19 before starting work, unless precluded from doing so by applicable law. The CDC currently defines “fully vaccinated” as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. LegalZoom will require proof of vaccination before a successful applicant’s first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not LegalZoom undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment.  LegalZoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.