Sr. Manager Employee Relations

People Glendale, California Austin, Texas San Mateo, California


About LegalZoom
We believe that everyone should have access to professional legal advice. So, we’ve built a trusted and accessible technology-based platform to reduce barriers and help empower millions of people to grow their business, care for their families, protect their ideas and more. From Estate Planning, to Business Formations to IP, we’ve helped millions of customers, providing the protection and peace of mind they need. To date, we’ve grown to become the leading provider of online legal solutions for families and small businesses, and we’re committed to making our services even more valuable and easier to use than ever before. Join us!

We’re looking for an experienced Employee Relations Sr. Manager to lead critical employee relations work on our People Operations team. People are the driving force of success at LegalZoom and we’re building the team that drives our growth and shapes our culture. If you’re someone who is passionate about employee relations and ensuring a positive ethical workplace and culture, we want to talk to you.

You will:
· Partner with the People Operations and legal teams (internal and external) to drive a consistent ER process across the organization
· Lead sensitive investigations on policy violations and employee relations matters
· Resolve conflicts and effectively execute solutions on compliance and employee relations topics
· Facilitate trainings to build employee relations skill set across People Operations team and people managers
· Leverage insights to influence all levels of the business and effectively handle complex employee situations
· Partner with the HRBP team on interventions required for employees, effective management of performance cases, and preventing employee relations risks
· Recommend policy changes and enhancements based on investigation outcomes and trends
· Coach and influence all levels of employees with the ability to successfully deliver difficult messages

You have:
· 8+ years of directly applicable HR and employee relations experience
· Knowledge of US employment laws and regulations, especially in California and Texas, and the ability to appropriately spot employment risks and issues
· Track record of exercising sound judgement, while balancing acting with a sense of urgency and need for attention to detail
· Excellent communication skills and ability to convey empathy while managing sensitive situations
· Ability to successfully navigate ambiguity in a fast-paced, fluid environment
· Demonstrated commitment to diversity and inclusion
· Excitement to build Employee Relations COE and lead foundational efforts
· Experience in the technology industry strongly preferred
· Bachelor’s

Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity