Network Integration Manager
Description
Company Overview:
Lean Tech is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer a multitude of opportunities for professionals to elevate their careers and experience substantial growth. Joining our team means engaging with expansive engineering teams across Latin America and the United States, contributing to cutting-edge developments in multiple industries.
Currently, we are seeking a Network Integration Manager with a strong English level to join our team. Here are the challenges that our next warrior will face and the requirements we look for:
Position Title: Network Integration Manager
Location: Remote
What you will be doing:
We are looking for a Network Integration Manager, specifically at the top of funnel intake, to help optimize our customer’s global carrier network. You will be responsible for analyzing and defining a tactical approach to all incoming carrier integration requests and ensuring the highest level of operational efficiency and customer satisfaction. You will be a leader, a salesperson, a carrier expert, a project manager, an integrations expert, and an efficient operator.
- Intake compliance to ensure high quality data input
- Overlap analysis to define if a carrier is in network or net-new
- Define an integration strategy and complying to carrier specific processes
- Initiate to Integrate with global carriers and freight forwarders to expand the carrier network
- Drive carrier responsiveness and escalate where needed
- Collect all technical required information and documentation from carriers and prepare for integration
- Collaborate with cross-functional teams, including Professional- / Managed Services and Customer Success, to align network operations with business objectives and customer needs
- Identify and execute process improvements for daily operations
Requirements & Qualifications
To excel in this role, you should possess:
- Ideally experience in Supply Chain / Logistics / Transportation operations, Carrier Relations, Carrier Procurement, and/or Systems Integrations
- 2+ years of experience:
- Logistics Operations, and/or
- Carrier Onboarding, and/or
- Carrier Procurement.
- Experience in integrating technical systems (EDI/Flat file/API)
- Quick learner, especially around industry knowledge and for technology
- Excellent problem-solving skills
- Ability to proactively identify and communicate risks and opportunities
- Passion for carrier/customer satisfaction and operational excellence
- Ability to be strategic and roll up your sleeves to accomplish what needs to be done
- Ability to manage own workload and multi-task in a fast-paced environment
- Excellent English verbal and written communication skills; other languages such as German or French are advantageous
- Ability to manage your own workload and multi-task in a fast-paced environment
Why you will love Lean Tech:
- Join a powerful tech workforce and help us change the world through technology
- Professional development opportunities with international customers
- Collaborative work environment
- Career path and mentorship programs that will lead to new levels.
Join Lean Tech and contribute to shaping the data landscape within a dynamic and growing organization. Your skills will be honed, and your contributions will play a vital role in our continued success. Lean Tech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.