Lean Solutions Group Careers

Description

Company Overview:

Lean Tech is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our
corporate projections offer a multitude of opportunities for professionals to elevate their careers and experience substantial growth. Joining our team means engaging with expansive engineering teams across Latin America and the United States, contributing to cutting-edge developments in multiple industries. Currently, we are seeking a Mid+/Senior Technical Writer (Mid+ / Senior) to join our team. Here are the challenges that our next warrior will face and the requirements we look for:

Position Title: Mid+/Senior Technical Writer (Mid+ / Senior)
Location: Remote - LATAM

What you will be doing:
As a Technical Writer at Lean Tech, you will be responsible for owning, structuring, and standardizing technical and operational documentation used across internal teams. This role is not focused on training delivery; instead, it centers on creating high-quality written documentation that supports software, IT, and operational processes. You will work closely with business, operations, and technical stakeholders to transform existing documentation into clear, well-structured, and easily consumable materials, ensuring consistency, accuracy, and long-term maintainability.

Your responsibilities will include:

•  
  Leading and coordinating the Technical Writing team, ensuring alignment on priorities, timelines, and deliverables
• Reviewing, rewriting, and standardizing technical and operational documentation produced by the team
• Establishing, maintaining, and enforcing documentation standards (structure, formatting, tone, verbosity) across all outputs
• Overseeing the creation and maintenance of process documentation, SOPs, manuals, and internal guides
• Managing the migration and organization of documentation into Office 365 and related knowledge repositories
• Ensuring documentation quality, consistency, and clarity for different internal audiences and levels of technical knowledge
• Driving knowledge governance initiatives to ensure documentation is structured, discoverable, and reusable
• Collaborating with business analysts, SMEs, and stakeholders to ensure accurate and complete documentation
• Providing guidance, feedback, and mentorship to technical writers to improve writing quality and efficiency
• Identifying gaps in documentation and proactively prioritizing improvements across teams and departments
• Monitoring documentation processes and continuously improving workflows, tools, and best practices
• Acting as the point of contact for documentation-related initiatives and cross-functional coordination

Requirements & Qualifications

To excel in this role, you should possess:

• 3+ years of experience as a Technical Writer or in a documentation-focused role
• Strong experience documenting software, IT, or operational processes
• Solid understanding of software lifecycle concepts and technical processes (no coding required)
• Excellent writing, editing, and proofreading skills with high attention to detail
• Proven ability to structure and format complex information clearly and concisely
• Experience working with cross-functional teams in Agile or structured environments
• Strong ability to understand technical concepts and translate them into clear documentation
• Advanced proficiency with documentation and productivity tools (e.g., Office 365)

Desired Skills (Good to have):

• Experience migrating or standardizing documentation repositories
• Familiarity with knowledge management or documentation governance practices
• Background documenting IT systems, software platforms, or enterprise processes
• Experience working with global or distributed teams

Soft Skills

• Exceptional attention to detail and quality standards
• Strong analytical and organizational skills
• Clear, professional written communication
• Ability to work independently and manage documentation ownership end-to-end
• Proactive mindset toward continuous improvement and clarity

Why you will love Lean Tech:

• Join a powerful tech workforce and help us change the world through technology
• Professional development opportunities with international customers
• Collaborative work environment
• Career path and mentorship programs that will lead to new levels.

Join Lean Tech and contribute to shaping the data landscape within a dynamic and growing organization. Your skills will be honed, and your contributions will play a vital role in our continued success. Lean Tech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.