Quality Control Associate

Production/Fullfilment Belmopan, Belize


Description

Position at Dealer Spike Belize

A Quality Control Associate performs user interface testing of consumer-facing websites and proprietary web applications and recording any defects for review and fix. Enforce quality on all deliverables, conserving company and client satisfaction.

Qualifications/Skills:

  •  Associates Degree in Information Technology or related field
  • Basic knowledge in HTML/CSS
  • Skilled in Microsoft Office Suite (Outlook, Word, Excel etc.)
  • Working knowledge of web services
  • Quality Control experience is a plus.
  • Excellent command of the English language with exceptional writing, communication, and multi-tasking skills
  • Ability to adapt to changing business needs.
  • High attention to detail and ability to follow specific directions.
  • Ability to maintain the integrity of customer websites.
  • Type at least 40 WPM
  • Excellent time management & Problem Solving/Analysis
  • Strong work ethic and a demonstrated ability to work effectively in a team setting or work independently when needed
  • Project management experience and ability to take ownership of daily projects needs and provide progress updates
Duties & Responsibilities:
  • Handling large, site-sized quality control tasks with exceptional detail taking several hours to com-plete
  • Handling smaller quality control tasks ranging in size from five minutes to twenty minutes to com-plete
  • Managing a daily queue of work and be flexible to handle requests as they occur
  • Test websites and platform projects by following written and verbal test procedures.
  • Analyze and report visual and functional deficiencies.
  • Evaluate accuracy of content and security protocols.
  • Create and maintain documentation, processes, and procedures.
  • Troubleshooting quality issues
  • Recommend process improvements.
  • Liaise with the different departments in production.
  • Additional duties assigned from time to time.  
Personal Development
• Keep up to date with DSBL’s Employee Handbook and Acceptable Use Policy.