Account Coordinator

Retention Remote, United States


Description

Position at Level 5

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Account Coordinator 

As an Account Coordinator, you must possess superior communication skills and have working knowledge of Agency-Client relationships and processes. You work closely with the Account Director, Account Manager(s) and the production team to ensure timely deliverables. You will develop and maintain a working-level understanding of the industry, company culture, products, services, strategic communication planning and integrated marketing strategies. You are highly organized, task and detail-oriented, motivated, articulate, flexible, and capable of working under pressure. You are driven to provide the highest level of customer service. Your academic and professional experience has instilled a sense of urgency without compromising the integrity of results.   

Here is more of what you’ll get to do: 

  •  Attain working knowledge of Level5’s processes, account management, integrated strategies, and our proprietary technology platform
  • Assist with preparation of Account Service documents, i.e., meeting agendas, reporting decks, and general Client communications  
  • Participate in and document Client meeting discussions and conference calls  
  • Maintain constant communication with Account Teams on deliverables’ status and current work-in-progress using internal processes  
  • Assist with resolving Client questions and needs in a timely manner  
  • Work to problem-solve production issues and errors; escalate issues, as needed  
  • Understand Clients’ goals and effectively organize deliverables to ensure productive campaign results  
  • Update and maintain Clients’ website(s)  
  • Support Account Management team with additional tasks, as needed  
  • Work ahead on client deliverables; what you know in advance, do in advance 
  • Know your Client! Learn, and maintain, knowledge of Client Accounts; understand their market.
  • Be a student of the Industry! Hone your understanding of the industry, company culture, products, services, strategic communication planning and integrated marketing strategies.  
  • Exercise proactive daily communications in a professional and efficient manner, with both colleagues and clients.

You’ll thrive in this role if you have:     

  • Bachelor's degree in Marketing, Advertising, Communications, or related field 
  • A minimum of 0-2 years’ professional experience 
  • Agency experience, preferred  
  • Proficient in Microsoft Office  
  • Extremely organized, task and detailed-oriented  
  • Must be a critical thinker  
  • Exceptional communication skills; demonstrated ability to write, listen and articulate in a clear, concise, and professional manner  
  • Demonstrated ability to proactively take ownership of projects  
  • Ability to establish priorities and objectives  
  • Must be flexible in a fast-paced, ever-changing environment  
  • Must maintain focus and constructive behavior under pressure 

Does this position sound like something you would enjoy and be successful at, but you’re not sure you have the exact qualifications to be considered? While our job descriptions are an outline for the type of candidate we’re looking for, it is not a checklist. We encourage you to apply!  
 

Who we are:    

LeadVenture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including powersports, marine, RV, pre-owned auto, agriculture and more.  Our family of brands includes Dealer Spike, Dealer Car Search, Frazer, Net Driven, Direct Communications, Inc. (DCi), Powersports Support, Level 5, PSM Marketing, Monroney Labels, and Interact RV. We are an international company with offices located in the United States, Mexico (Juniper Data Center), Belize (Dealer Spike Belize), India and The Netherlands. Together, we are LeadVenture.    

LeadVenture provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, LeadVenture complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.

LeadVenture expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of LeadVenture employees to perform their job duties may result in discipline up to and including discharge.