Data Support Specialist II

Tech & Customer Support Belmopan, Belize


Description

Position at Dealer Spike Belize

 

Data Support Specialist II
Here is what you’ll get to do: 
  • Ensure that data is entered into the system in a way that both accommodates client needs and is sustainable 
  • Assist with tasks assigned by high profile or at-risk clientele 
  • Identify any platform shortcomings and work with internal teams to create a strategy to troubleshoot and resolve the problem 
  • Act as a liaison between the inventory team and other in-house departments regarding inventory platform knowledge. Be ready to intervene and take over requests as needed. 
  • Compile, verify accuracy, and sort catalog updates according to priorities 
  • Take requests from various in-house departments for modifications to manufacturer catalog subscriptions 
  • Ensure that all manufacturer catalog processes follow proper procedure from inception to resolution.  
  • Assist Tier 1 inventory members by running standard database updates and educating  when necessary 
  • Assist in various team projects for custom solutions or process improvements 
  • Additional duties from time to time, as assigned by management 
You’ll thrive in this role if you have:  
  • Exceptional critical thinking / troubleshooting / problem solving skills / attention to detail 
  • Extremely strong knowledge regarding the trims database. Know the consequences of changing any database information across all platforms. 
  • Extremely knowledgeable regarding trims database. In particular interactions and side effects of changes across all platforms. 
  • Basic knowledge of the industries served by the DS platform 
  • Strong familiarity with the unique tools used by the Inventory Team (canonical, subscription, trimsDB, etc.) 
  • Excellent written and verbal communication 
  • Enjoy technical challenges and working to develop creative solutions 
  • Ability to communicate and collaborate effectively with varying in-house departments 
  • Strong project management and organization skills 
  • Independent and self-motivated with the ability to work alone or on a team 
  • Experience with Microsoft Office and Google Suite 
  • 1 Year+ in the T1 inventory role  
  • Acute knowledge of all DS industries 
  • Experience with data analytics 
Does this position sound like something you would enjoy and be successful at, but you’re not sure you have the exact qualifications to be considered? While our job descriptions are an outline for the type of candidate we’re looking for, it is not a checklist. We encourage you to apply! 
Who we are:
LeadVenture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including powersports, marine, RV, pre-owned auto, agriculture and more. Our family of brands includes Dealer Spike, Dealer Car Search, Frazer, Net Driven, Direct Communications, Inc. (DCi), Powersports Support, Level 5, PSM Marketing, Monroney Labels, and Interact RV. We are an international company with offices located in the United States, Mexico (Juniper Data Center), Belize (Dealer Spike Belize), India and The Netherlands. Together, we are LeadVenture.
LeadVenture provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, LeadVenture complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.

LeadVenture expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of LeadVenture employees to perform their job duties may result in discipline up to and including discharge.