Customer Service Representative
Description
Duties & Responsibilities:
- Answer inbound and outbound phone calls from past, potential, and existing customers to answer questions and troubleshoot any variety of issues
- Provide billing support
- Assist with account user creations, account updates and password resets
- Email communication with customers
Qualifications/Skills:
- Associates Degree in Business Administration or related field, preferred
- Excellent Customer Service and Phone Etiquette Skills
- Excellent Written and Verbal Communications
- Ability to work in a high paced environment
- Internet Browser Support and Settings
- Knowledge of the Automotive industry
- Answer inbound and outbound phone calls from past, potential, and existing customers to answer questions and troubleshoot any variety of issues
- Provide billing support
- Assist with account user creations, account updates and password resets
- Email communication with customers