IT Technician

Information Technology Sandy, Utah


Headquartered in Salt Lake City and supported by 12 offices nationally, at Layton we're builders and we're family! Through delivering predictable outcomes, we've been inspiring confidence in our customers since 1953. We know that behind every project are the highly skilled people making it happen every day, which makes investing in hiring, developing, and retaining the brightest minds a top priority. We want the opportunity to help you achieve your career goals.

 Joining Layton isn't just a new job, it's a career move that will provide lasting success for you and your family!

The IT Technician works under the advisement of the Information Systems Manager to support computer hardware and software issues and resolve end user concerns relating to technology.

 Duties and Responsibilities

  • Assists the Information Systems Manager with the configuration and repair of personal/laptop computers, and setup and deployment of new computers.
  • Assists company employees with computing problems and questions on the phone and in person by troubleshooting, repairing, maintaining, installing, and performing testing activities on various computer equipment, peripherals, data communication and computer network systems. Help desk support, resolve end user problems relating to PC hardware and software over the phone and in person.
  • Exercises sound professional judgement in analysis of problem to: (1) attempt hardware/software solution by phone, or (2) decide proper level of maintenance required to solve problem.
  • Prepares and submits vendor warranty claims, parts, and documentation associated with warranty repairs.
  • Travels to jobsites to troubleshoot hardware and software problems.
  • Phone system support, troubleshoot phone system related problems and setup new users using phone software administration tools.
  • Performs other related duties as assigned.
  • Some travel required
  • May be required to occasionally work after hours and weekends
  • Associates degree in Computer Science or related work experience.
  • Must have one – three years experience direct user support in a large, networked environment.
  • Must have experience installing and maintaining Windows 7, Windows 8/8.1, Windows Server 2008, Windows Server 2012, Microsoft Exchange, Hyper-V virtualization, Microsoft System Center.
  • Possess a basic understanding of how VOIP phone systems work and how to troubleshoot.
  • Must have a thorough understanding of basic networking principles (TCP/IP, wiring, etc).
  • Must have valid license and good driving record.
  • Type a minimum of 30 wpm.
  • Must have good written and oral communication skills.
  • Integrity: Maintains the normal standards of ethics, conduct and organizational policies in job-related activities.
  • Is able to perform essential duties and responsibilities efficiently, accurately, and safely with or without reasonable accommodation and without posing threat of harm to self or others.
  • Occasionally lift 50 lbs.
  • Previous technical training preferred.
  • Vendor certifications (A+, MCSE, CCNA, etc.) preferred

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical Insurance, Dental Insurance, Vision Insurance, Health Savings Account, Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, 401(k) retirement plan with employer match, Life & AD&D Insurance, Long-term Disability Insurance, Short-term Disability Insurance, Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Home & Auto Insurance, Family Support, Pre-tax Paid Parking/Public Transportation, Paid time off: 2 Weeks for Non-Exempt and Three Weeks for Exempt, Time Away Benefits, 8 Paid Holidays, Group Legal, Employee Stock Purchase Plan, Identity Theft Protection, Group Legal, Pet Insurance, Employee Assistance Program.

EEO Statement: Layton Construction is an equal opportunity employer.  We evaluate qualified employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.