Managing Director - Commercial Lines Executive Accounts

Client Services New York, New York


Description

Lamb is the leading insurance broker for social service organizations dedicated exclusively to non-profits and social service organizations nationwide. Lamb is a socially conscious organization boasting an amazing culture of relentless grit and continuous improvement. We go to work every day to positively affect people's lives and we strive to do the same for our employees. Lamb has been recognized as one of the best places to and we are proud of our culture!

Key Responsibilities:
  • Lead and manage a team of Account Managers, and Assistant Account Managers.
  • Develop and implement strategic initiatives to expand Client Services delivery.
  • Build and maintain strong client relationships, acting as a trusted advisor on insurance matters.
  • Attend client meetings, as needed, both in-person and virtually.
  • Collaborate with other senior leaders to align divisional goals with overall company objectives.
  • Stay abreast of industry trends, regulatory changes, and emerging risks to ensure our services remain cutting-edge.
  • Mentor and develop team members, fostering a culture of continuous improvement, development, and professional growth.
  • Oversee the delivery of high-quality consulting services to Executive Accounts, ensuring their risk management needs are met.
  • Drive account rounding opportunities and contribute to the overall growth of the company.
  • Travel as needed to meet with clients and attend industry events.
  • Lead by Example and demonstrate our Core Values: Work Ethic; Effectivity; Caring; Passion; Humility
Qualifications:
  • Bachelor’s Degree, advanced degree or professional certifications (e.g., CIC, CPCU, RPLU) preferred.
  • Property & Casualty Insurance License
  • Minimum of 10 years’ experience in commercial insurance, preferably in a retail insurance agency, with at least 5 years of experience in a leadership role.
  • In-depth knowledge of insurance products, policies, and market trends.
  • Familiarity with Applied EPIC.
  • Strong analytical, strategic planning, and organizational skills.
  • Excellent communication and people skills, with the ability to build and maintain client relationships.
  • Demonstrated ability to achieve revenue growth targets.
  • Known as an excellent resource for gathering knowledge and expertise while providing training, guidance, and support within the immediate department to facilitate the growth of a team of insurance professionals.
  • Direct experience and proven results of successful scaling of businesses, with an emphasis on customer trust and loyalty within the insurance landscape.
  • Deep data and analytics orientation

Here at Lamb we value Diversity, Equity, and Inclusion. Our teams are composed of individuals from different cultures, geographies, religions, races, ethnicities, genders, sexual orientations, abilities, and generations. We are committed to fostering a Diverse and Inclusive environment for all people because we believe that a variety of experiences makes us stronger—as individuals, as communities and as a company.

Even if you don’t feel that you fit all of the criteria listed, please apply! There may still be a place for you on our team.