The Litera Foundation Firm Intelligence Product Analyst will be joining King & Spalding at an exciting time. Our deployment of Foundation is in its early stages, with ongoing development, configurations, and data mappings that the Product Analyst will play a pivotal role in. We’ll then move into pilot phases with our legal practice teams, before rolling out Foundation more broadly to our lawyers and business development teams. This role requires business and technical acumen. The Foundation Product Analyst will be the subject matter expert in Experience Management, and in supporting the development, testing, analysis, and maintenance of the Foundation platform. 

Job responsibilities include: 

•  Oversee the day-to-day operations and routine maintenance of the Foundation system related to processes and workflows
• Ensure data integrity, quality, and security in the databases.
• Validates data flowing into Foundation from other systems and works with the appropriate teams to correct data in the source systems as needed.
• Communicates with appropriate vendors regarding issues, questions, and enhancement requests.
• Oversee the design, creation and testing of reports as needed.
• Provide system training and support to end-users. 

 Additional Requirements: 

Education: Bachelors or 6 years of equivalent experience. Bachelor’s degree in Computer Science, Information Systems or Library & Information Science a plus. 
Experience: 5-10 years, minimum of 2 years of experience in the Legal Industry in KM, Practice Services, Library Services or Marketing 

Skills and Experiences: 

• Strong understanding of KM, data structures and process improvement.
• Familiarity with multiple areas of law – both jurisdictional and topical.
• Passion for legal technology and technical platforms and their impact on the practice of law.
• Strong business analysis skills and the ability to analyze information and think systematically.
• Understanding of user interface and user experience design. 
• High level of customer service. 
• Demonstrated ability to analyze issues and problems systematically, gather broad and balanced input, draw sound conclusions, and translate conclusions into timely decisions and actions.
• Experience deploying and supporting software.
• Outstanding communication skills that enable clear, concise oral and written communication to all levels of the organization.

We are proud of our remarkably cohesive culture, which now encompasses more than 2000 lawyers and business professionals in 23 offices worldwide. We seek to attract and develop the very best talent to work with us.