Human Resources Director

Department:Human Resources

Reports to:COO

FLSA Status:Exempt

Type of Position:Full-Time

Revised Date:11/2022

MISSION & VISION STATEMENT:

The Kewa Pueblo Health Corporation (KPHC) is established for the purposes of carrying out the vision and mission of the Santo Domingo Health Center (SDHC). The MISSION of KPHC is:  “ENSURING HEALTH & WELLNESS THROUGH EXCELLENCE IN HEALTHCARE WITH RESPECT FOR CULTURE” and the VISION OF KPHC is:  “HEALTHY PEOPLE, HEALTHY COMMUNITY, and HEALTHY LIFESTYLE”.

POSITION PURPOSE:

The Human Resources Director is responsible for the oversight and management of the Human Resources Department (HR) and Marketing Administrator. This encompasses planning, organizing and supervising all assigned functions required to operate and maintain departmental activities and services. Ensures recruitment and employment; compensation and benefits; automated and manual record-keeping systems; management education; employee relations; policy formulation and implementation; and performance development and evaluation programs are maintained in accordance with established laws, regulations, policies and procedures, while maintaining confidentiality of all privileged information.

PERFOMANCE EXPECTATIONS:

In performance of their respective tasks and duties all employees of the Kewa Pueblo Health Center are expected to conform to the following:

• Uphold all principles of confidentiality and patient care to the fullest extent.
• Adhere to all professional and ethical behavior standards of the healthcare industry.
• Interact in an honest, trustworthy and dependable manner with patients, employees and vendors.
• Possess and maintain an environment of cultural awareness and sensitivity enabling the facility to fulfill its mission by meeting or exceeding its goals.
• Take responsibility for all day-to-day operations of the facility and health services provided to the patients.
• Maintain a current insurable driver’s license.
• Comply with all Kewa Pueblo Health Corporation and Santo Domingo Health Center policies and procedures, as well
• Consistently maintains professional and ethical standards adhering to all KPHC Policies, Compliance Standards and HIPAA.
• Maybe required to work extended work hours when needed based on patient services which may include lunch hours, weekends, and evenings.

ESSENTIAL DUTIES, FUNCTIONS & RESPONSIBILITIES:

• Develops a strategic plan for all HR functions, including recruitment and employment, compensation and benefits, personnel records, information systems and performance development and evaluation programs.
• Establishes, implements and communicates goals, objectives, policies and procedures in accordance with the goals and objectives of the Kewa Pueblo Health Corporation Board of Directors.
• Builds, develops and manages the HR to ensure that it is capable of meeting the demands of the KPHC, and ensures that the HR goals are linked to the operational strategies of the KPHC.
• Provides coaching and leadership to the HR as well as other management personnel, to ensure compliance, employee and customer satisfaction and to create and maintain a work environment with high morale and productivity.
• Evaluates the HR Department structure, goals and processes for continuous improvement of the efficiency and effectiveness of the group, as well as provides opportunities for professional and personal growth within the team.
• Acts as an advisor on HR issues to other managers and staff throughout the KPHC.
• Develops and maintains HR budget for operational and capital expenditures.
• Develops, recommends, implements and administers benefit plans and procedures, including assistance with claims resolution, charge reporting, payment, annual evaluation of plans for cost effectiveness and service.
• Develops and implements HR policies and procedures, which is compliant with all organizational policies.
• Assists in selecting and maintaining HRIS systems as needed.
• Develops, implements and maintains a salary administration plan, which includes compensation and benefit packages; the classification of positions; pay policies; and performance appraisal programs.
• Improves staff effectiveness by coaching, counseling, training and recommending disciplinary action for employees; planning, delegating, monitoring, and appraising job tasks and results in a timely manner.
• Maintains an effective performance evaluation process and ensures compliance for submission of evaluations within pre-determined timeframes.
• Manages recruitment efforts for all personnel requests; determines best strategy to reach qualified applicants.
• Ensures that job descriptions are complete and current.
• Conducts employee relations counseling and works with department managers to ensure that policies have been followed and employees are allowed due process in the event of disciplinary hearings.
• Contributes to departmental effectiveness by identifying short-term and long-range issues and goals that must be addressed, recommending options and courses of action and implementing directives.
• Ensures that all HR functions are completed which are required of any funding agencies, i.e. background investigations, reference verifications, employment verification, etc.
• Maintains professional and technical knowledge by conducting research; attending seminars, educational workshops, classes and conferences; review of professional publications; establishing networks; participating in professional societies; conferring with representatives of contracting agencies and related organizations.
• Directs KPHC employees in regulatory compliance
• Contract review
• All other duties assigned.

MINIMUM MANDATORY QUALIFICATIONS:

Education:

•          Master’s Degree in Human Resources or related field.

Experience:

• A minimum of five (5) years of experience performing human resource-related duties, including two years of supervisory experience.
• Experience in a Tribal organization or health care environment.

Mandatory Knowledge, Skills, Abilities and Other Qualifications:

• Strong leadership and interpersonal abilities.
• Knowledge of human resources strategic planning, organizational management and organizational development practices.
• Computer proficiency and technical aptitude with the ability to use Microsoft products, including PowerPoint; experience with HRIS and benefits databases.
• Knowledge of applicable federal, state, county and local labor laws, regulations and requirements.
• Knowledge of principles, practices and trends in employee relations, recruitment and employment; compensation and benefits; record-keeping systems; and performance development and evaluation systems.
• Superior written and verbal communications skills to handle sensitive and confidential situations, provide guidance, and documentation
• Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds.
• Ability to create and present effective speeches and presentations; to be persuasive and tactful.
• Ability to analyze situations, make decisions and exercise independent judgment. 
• Ability to establish and maintain professional relationship with co-workers at all levels.
• Ability to work independently and meet strict deadlines.
• Demonstrated skill in operating business computers and office machines, including Windows environment and MS Office.
• Demonstrated skill in coaching and counseling management and executive level employees.
• Knowledge and skill in budget preparation and administration.
• A record of satisfactory performance in all prior and current employment as evidenced by positive employment references from previous and current employers.
• Ability to perform other duties as assigned.

PREFERRED QUALIFICATIONS:

•          Senior Professional in Human Resources (SPHR) designation/certification

•          Tribal Human Resources Professional (THRP) designation

• Knowledge of Pueblo customs and traditions
• Bilingual skills in English and the Keres native language

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the primary functions of this job. Normal office conditions exist, and the noise level in the work environment can vary from low to moderate. This position may be exposed to certain health risks that are inherent when working within a health center facility.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. While performing the duties of this job, the employee may be required to frequently stand, walk, sit, bend, twist, talk and hear. There may be prolonged periods of sitting, keyboarding, reading, as well as driving or riding in transport vehicles. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include reading, distance, computer, and color vision. Talking and hearing are essential to communicate with patients, vendors and staff.

MENTAL DEMANDS:

There are a number of deadlines associated with this position. The employee must also multi-task and interact with a wider variety of people on various and, at times, complicated issues. 

OTHER:

All employees must uphold all principles of confidentiality and patient care to the fullest extent. This position has access to sensitive information and a breach of these principles will be grounds for immediate termination.

Disclaimer:  The information on this position description has been designed to indicate the general nature and level of work performance by employees in this position.  It is not designed to contain, or be interpreted as, a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. Employees will be asked to perform other duties as needed.

Salary Range: $119,059.20 - $178,588.80