Security Manager

Department:Quality

Reports to:Director of QA/QI

FLSA Status:Exempt

Type of Position:Full-Time

Revised Date:8/6/2024

MISSION & VISION STATEMENT:

The Kewa Pueblo Health Corporation (KPHC) is established for the purposes of carrying out the vision and mission of the Santo Domingo Health Center (SDHC). The MISSION of KPHC is:  “ENSURING HEALTH & WELLNESS THROUGH EXCELLENCE IN HEALTHCARE WITH RESPECT FOR CULTURE” and the VISION OF KPHC is:  “HEALTHY PEOPLE, HEALTHY COMMUNITY, and HEALTHY LIFESTYLE”.

POSITION PURPOSE:

Reporting to the Director of Quality Assurance/Quality Improvement, the Security Manager oversees the security department at the Kewa Pueblo Health Corporation (KPHC). This position is responsible for all security aspects of KPHC including KPHC property and all occupants.  The person in this role is also responsible for access control and surveillance of the KPHC campus. 

PERFOMANCE EXPECTATIONS:

In performance of their respective tasks and duties all employees of the Kewa Pueblo Health Corporation are expected to conform to the following:

• Uphold all principles of confidentiality and patient care to the fullest extent.
• Adhere to all professional and ethical behavior standards of the healthcare industry.
• Interact in an honest, trustworthy and dependable manner with patients, employees and vendors.
• Possess and maintain an environment of cultural awareness and sensitivity enabling the facility to fulfill its mission by meeting or exceeding its goals.
• Take responsibility for all day-to-day operations of the facility and health services provided to the patients.
• Maintain a current insurable driver’s license.
• Comply with all Kewa Pueblo Health Corporation and Santo Domingo Health Center policies and procedures, as well as
• Consistently maintain professional and ethical standards adhering to all KPHC Policies, Compliance Standards and HIPAA.

ESSENTIAL DUTIES, FUNCTIONS & RESPONSIBILITIES:

• Manages the performance of security staff.
• Oversees the protection of patients, staff and KPHC property through the management of security policies and procedures.
• Maintains access and continually evaluates access control systems.
• Acts as a liaison with local law enforcement agencies as needed for reportable issues (e.g. emergency response coordination) and relays critical issues to the appropriate department(s).
• In collaboration with the Safety Committee, develops, updates, and renews relevant policies and procedures related to the Security department.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees in accordance with KPHC policy.
• Provides security education and awareness to KPHC employees and the Health Board on general security topics as required, including initial orientation, and annual modules.
• Prepares and maintains departmental budgets and expenditures.
• Maintains current knowledge of pertinent laws to maintain professional credentials through continuing education, as required.
• Respond to reports of accidents, injuries, or incident(s) to determine causes and preventative measures.
• Performs other duties as assigned.

MINIMUM MANDATORY QUALIFICATIONS:

Education:

• Bachelor’s degree in security management, Criminal Justice, or a related field; degree may be substituted for an additional 4 years of direct experience.

Experience:

• Two (2) years of security experience in a healthcare setting, with at least six (6) months of direct experience with access control systems, video surveillance, and investigations.
• Direct experience in the supervision of staff.

Certification:

• Ability to obtain Level 1 or Level 2 Security Certificate within 6 months of being employed.

Mandatory Knowledge, Skills, Abilities and Other Qualifications:

• Demonstrated ability to analyze information, problems, issues, situations and procedures to develop effective solutions.
• Knowledge and understanding of the principles, procedures and associated regulations and standards for the delivery of rural community-oriented health care delivery systems.
• Familiarity with Indian Self-Determination contracting and the IHS system.
• Computer literate and knowledgeable of various computer technologies and software including Word, Excel, and other comparable IT platforms.
• Self-motivated, goal oriented and flexibility to adapt to frequently shifting priorities.
• Requires a professional image/demeanor as well as an extremely responsible working attitude with oral and written communication skills being an absolute necessity.
• Individual must exhibit the highest level of integrity and ethics.
• Ability to maintain a high degree of confidentiality and discretion.
• Frequently required to provide immediate response/assistance to the organization and its employees.
• Knowledge of the Privacy Act, confidentiality and applicable rules and guidelines.
• Familiarity with the mandatory reporting requirements under the Indian Child Protection Act, with regards to suspected incidence of child abuse or child neglect.
• Ability to multi-task, work under conditions of stress and meet deadlines.
• Works collaboratively, cooperatively, and in coordination with fellow team members and with others in the organization, treats them with respect, courtesy, and consideration, and shows understanding of the appropriate support of other team members to help get tasks done.
• Provides information, guidance, and resources to diverse groups of customers, clients, and others outside of the organization; treats them in a friendly manner with professionalism, helpfulness, respect, courtesy, and consideration at all times

PREFERRED QUALIFICATIONS:

• Two (2) or more years of direct experience with security of an ambulatory healthcare facility.

• Two (2) years of proven ability in management of a security team.

• Bilingual skills in English and the Keres native language.
• Prior experience working with Indian Health Services (IHS), a Tribe or Tribal Organization.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the primary functions of this job. Normal office conditions exist, and the noise level in the work environment can vary from low to moderate. This position may be exposed to certain health risks that are inherent when working within a health center facility.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. While performing the duties of this job, the employee may be required to frequently stand, walk, sit, bend, twist, talk and hear. There may be prolonged periods of sitting, keyboarding, reading, as well as driving or riding in transport vehicles. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include reading, distance, computer, and color vision. Talking and hearing are essential to communicate with patients, vendors, and staff.

MENTAL DEMANDS:

There are a number of deadlines associated with this position. The employee must be comfortable with interacting with a wide variety of people on various and, at times, complicated issues. 

OTHER:

All employees must uphold all principles of confidentiality and patient care to the fullest extent. This position has access to sensitive information and a breach of these principles will be grounds for immediate termination.

Disclaimer:  The information on this position description has been designed to indicate the general nature and level of work performance by employees in this position.  It is not designed to contain, or be interpreted as, a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. Employees will be asked to perform other duties as needed.

Salary Range:  $79,788.80 to $119,683.20