Service Operations Engineer

Network Engineering/IT Services Auckland, New Zealand


Description

Are you seeing the IT systems as a mean to deliver Services? Do you want to follow project from the requirements collection onto Support? Do you enjoy working on various domains with a certain degree of independence? The Service Operation role is designed for you.

KORE is truly an International leader delivering connectivity in all seven continents and is recognized as a Connected World Top 100 Company. “Gartner positioned KORE, the people powering IoT innovations and opportunities, as the only Challenger in the Magic Quadrant for Managed Machine-to-Machine Services, worldwide. KORE achieved significant movement in the Ability to Execute axis, ranking fourth across all players and outpacing one of the world’s largest carriers.” 

We offer the opportunity to be part of the largest independent IoT/machine-to-machine (M2M) network services company in the world. 


Responsibilities:

  • Provide DevOps support to the wider business by working collaboratively with various teams within Technology domain, both internally and with our customers.
  • Maintain optimum operational levels for both IT services and applications
  • Quickly respond to high impact application incident/service outages to assist in issue diagnosis and service restoration. 
  • Liaise with business stakeholders and development teams to define and manage the new release contents. Follow up deliveries planning.

Requirements:

  • 2+ years of technical experience in an IT Operations role in a worldwide organization. An experience within the telecom industry is a bonus.
  • Experience with multiple technologies with a proven track record of adopting new technologies quickly:
    • Advanced SQL
    • Advanced Linux and bash scripting.
    • Experience in API environment.
  • Strong interpersonal and collaboration skills; excellent written and verbal communication skills: we expect you to be comfortable interacting with our customers and your co-workers
  • Self-starter who works well in a fast-paced team environment and maintains attention to detail while under pressure with tight deadlines,

We appreciate the interest of all candidates, but only those individuals selected for an interview will be contacted.

“KORE Wireless Group, Inc., is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind.  KORE is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.  All employment decisions at KORE are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age physical, mental or sensory disability, HIV Status, sexual orientation, gender identify and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.  KORE will not tolerate discrimination or harassment based on any of these characteristics.”

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