Network Engineer

Network Engineering/IT Services Sao Paulo, Brazil


Are you an IT professional who enjoys troubleshooting network infrastructure? If you are a network engineer with the qualifications listed below, then you may be the person our team needs. We are seeking a junior-to-mid-level engineer to join our team as our Network Engineer. This is a unique opportunity to gain experience in the fastest growing technology field.The role of the Network Engineer is responsible for maintaining and troubleshooting KORE network routing infrastructure in support of operator and customer cellular connectivity, especially in our Brazil region.

Responsibilities of this position include:

  • Performs customer- and carrier-facing network problem resolution
  • Participates in documented standard processes and procedures of infrastructure management including change management, VPN access, project task delivery,failover procedures, recovery plans, etc.
  • Work closely with the global network and systems engineering teams to deploy and support new-hosted network products and services
  • Administer and maintain regional operator and network performance monitoring systems
  • Follow and support security strategies and best practices for safeguarding infrastructure resources
  • Participate in 24x7 on-call network support rotation
  • Serve as escalation point for Tier2 Support issues requiring network expertise
Skills and Qualifications:

  • 3+ years of hands-on experience supporting and maintaining network routing, switching, and firewall infrastructure
  • Familiarity with most of the following protocols and technologies: BGP, VLANs,IPsec, NAT, and SSL on Cisco, Fortigate, or F5 platforms
  • Ability to absorb large amounts of technical knowledge and apply it to troubleshooting and support tasks
  • Knowledge of 2G / 3G / LTE Network Infrastructure
  • Previous experience with Carriers IP connectivity platforms and elements
  • Strong listening, communication and time management skills
  • Associate’s degree in related field or demonstrated equivalent experience
  • CCNA certification and/or experience with cellular operators a plus
  • Demonstrates our core competencies of customer focus, integrity, initiative, innovation, collaboration and results orientation
  • Fluent in both spoken and written Portuguese and English
  • Legally eligible to work in Brazil, with a valid passport for occasional global travel
It´s a plus:
  • Previous experience with Datacenter Infrastructure
  • Free Radius Knowledge
  • Zabbix Tool experience
  • Grafana Tool experience
  • Linux Knowledge
We appreciate the interest of all candidates but only those individuals selected for an interview will be contacted.

KORE provides equal employment opportunity for all persons, in all facets of
employment. We maintain a drug-free workplace and perform pre-employment background checks and drug screening.