KORE Careers

Description

Do you want to be part of a team that builds and maintains the next generation Telco IoT systems of the future? If you are a technical person with experience in IP networking and Telecommunication systems, then this job is for you! We are looking for candidates which have technology in their veins and don’t shy away from technical challenges. 
 
The Network Engineer’s role requires a person who will be working in an internationally distributed team across the KORE organization. Primary duties will consist of managing KORE’s telco network to provide best in class delivery of various services such as Voice, SMS and Data.

KORE is a recognized global leader in IoT solutions and management capabilities and is expanding its IoT and core network managed services portfolios. KORE furthers its leadership position as the world’s largest independent IoT Solutions provider and cements its leadership role in the global deployment of eSIM capabilities. 

ESSENTIAL FUNCTIONS 

• Perform customer and carrier facing network problem resolution 
• Heavily involved in the implementation, maintenance, and troubleshooting of new and existing network infrastructure 
• Participate in documented standard processes and procedures of infrastructure management including change management, VPN access, project task delivery, failover procedures, disaster recovery plans, etc. 
• Work closely with the global network and systems engineering teams to deploy and support new hosted network products and services 
• Administer and maintain regional operator and network performance monitoring systems 
• Follow and support security strategies and best practices for safeguarding infrastructure resources 
• Participate in 24x7 on-call network support rotation 
• Serve as escalation point for Tier2 Support issues requiring network expertise 

REQUIRED EDUCATION AND EXPERIENCE 

• Higher vocational education level in IT/Engineering related field or demonstrated equivalent experience 
• 3+ years of hands-on experience in supporting and maintaining IP and/or Telco networks 
• Experience in 3G/4G/5G telecommunications flows 
• University degree in IT/Engineering 
• Industry certifications – Linux/Oracle/Cisco/VMware 
• 3+ years of hands-on technical experience in M2M, IoT, cellular telecommunications, geolocation services or data networking 
• Solid technical background with hands on experience in digital telecommunications and ICT 
• Working with issue management systems (JIRA, Zendesk)  

SKILLS, ABILITIES & QUALIFICATIONS 

• Ability to absorb large amounts of technical knowledge 
• Clear communication and documentation skills 
• Microsoft suite (MS word, Excel & Teams) 
• Unix/Linux, knowledge 
• Diagnostics and performance checking 
• Understanding of Protocols: IP networking, Diameter protocol, VoIP / SIP, SS7 / Sigtran 
• Working with Wireshark
• Bash scripting or equivalent 
• Familiarity with any of the following nodes: Routers, Switches & Firewalls, HSS, STPs, SMSC, PGW, DRA, Mobile Data

“KORE Wireless Group, Inc., is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind.  KORE is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.  All employment decisions at KORE are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age physical, mental or sensory disability, HIV Status, sexual orientation, gender identify and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.  KORE will not tolerate discrimination or harassment based on any of these characteristics.”