Job Title: Field Technician

Reports to: Field supervisor or Field Team Manager

Status: Full-Time

FLSA: Non-Exempt (hourly)

Location: On-site full-time, Waterbury, VT, and domestic field locations

Job Overview

The Field Technician is part of the operations team that delivers KORE's engineered solutions.

As a Field Technician, you will play a key role in the assembly and deployment of large-scale energy storage systems. You will work closely with internal teams, such as project managers, engineers, and production staff, to ensure that our systems are installed efficiently, maintained properly, and operating optimally.

Work is primarily based out of our Waterbury, Vermont office and production facility. However, this role requires regular travel to various locations across the country.

Essential Functions and Responsibilities

• Involved in all aspects of battery energy storage system production and integration, including electrical, mechanical, and controller fabrication.
• Assist with system installations at customer sites.
• Provide technical support for production activities to ensure quality control and production efficiency.
• Follow safety procedures and report any safety concerns to the Safety and Compliance Officer.
• Stay current with product specifications, engineering technology, and production processes.
• Develop best practices to improve production capacity, quality, and reliability.
• Work in a multidisciplinary team to accomplish onsite tasks involving electrical, controls, and mechanical integration.
• Keep detailed records of installations, repairs, maintenance activities, and other technical processes, often using software tools.
• Conduct tests of equipment or systems to verify proper operation and generate supporting reports.

Desired Qualifications

• Exceptional technical and problem-solving skills and reasoning ability.
• Fundamental understanding of electrical components and principles.
• Familiarity with industrial tools and equipment such as bandsaws, drill press, grinders, and power tools.
• Experience with Microsoft applications such as Word, Excel, and Planner.
• Ability to communicate effectively and clearly.
• Self-motivated and a great team worker.
• Must show excellent attention to detail.
• Ability to work under pressure and complete tasks in a timely manner.

KORE has four Field Technician levels. New Technicians are assigned a level and will move through the career ladder below as they continue to gain experience and positions become available.

Physical Requirements

• The ability to communicate orally with customers, vendors, management, and other co-workers.
• Standing for extended periods is common.
• Hearing and vision within normal ranges, with or without corrective lenses or an assisted hearing device. 
• Some heavy lifting is expected; occasional exertion of up to 50 lbs. of force is required.
• Good manual dexterity is required for assembly and production work.
• Must have a valid driver’s license.
• Must be willing, and able, to travel frequently via all modes of transportation including air transportation.

Work Environment

• The job is performed in a variety of environments and climates. Fieldwork can be physically demanding at times which can consist of hiking, climbing ladders, construction work, moving heavy objects, and wearing PPE for specific tasks.
• Must be available for regular overnight travel and the ability to travel for up to two weeks at a time.
• Must be willing to work extensive overtime as needed to support customer system construction and integration.
• Exposure to moderate to loud noise levels, especially when near machinery.

Compensation Range

$21 - $25 an hour. Offers are based on various factors including, but not limited to, the applicant’s experience, education, training and skills.

Work Eligibility

Job applicants must be legally authorized to work in the United States for any employer and on an unrestricted basis. KORE is an E-Verify employer, and in compliance with federal law, all persons hired will be required to verify their identity and eligibility to work in the U.S.

Selected candidate will be subject to a pre-employment background check.

KORE is committed to creating an accessible and inclusive hiring process. If you require reasonable accommodation for a disability to access the job application or interview process, please contact Jade Mullins at [email protected].

KORE is dedicated to fostering a diverse and inclusive workplace. We believe that diversity of backgrounds, experiences, and perspectives is integral to our success and innovation. KORE is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, veteran status, or any other legally protected status.

KORE Solutions is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.