Description

Work with the Industry Leader!

As the most profitable and fastest growing truckload carrier, we are driven to innovate the transportation industry. Knight is a career destination for passionate and talented people seeking growth and opportunity with an industry leader.
What do we live by? The answer is simple…OUR PEOPLE! Knight Transportation is powered by people. We are committed to a culture of high expectations and exceptional performance. At Knight, we hire good teammates who share our values, unselfishly take personal accountability for results, and bring innovative ideas to the table. Our people are passionate about continual learning, display honesty and mutual respect, and give their best every day.

Join our Knight Family as we offer results-driven people a place to make a difference in a stable and maturing industry.

Job Responsibilities: What you will do

Provide end users with quality IT equipment within budget parameters provided. Ensure KNX kiosks are maintained in working order. Complete Computer Equipment Requests (CERs). Set up new computers for KNX employees as directed.

• Complete all Computer Equipment Requests (CERs) within defined Service Level Agreements (SLA).
• Maintain and troubleshoot Swift kiosks in person and remotely.
• Image and setup new computers for existing and new employees.
• Maintain inventory of all parts and components utilized in repair/refurbishing work.
• Track status of all active CER requests and ensure appropriate personnel are informed of delays and/or problems.
• Keep users informed of status of request and notify them of any delays in shipping that are outside defined SLA.
• Maintain and audit CER request to Purchase Order to invoice processes.
• Proactively work to assist others in achieving the organization's objectives.

Copy and paste URL into browser to view full description: https://knxtrans.jdxpert.com/ShowJob.aspx?EntityID=2&id=7258

Qualifications: What you need to bring

• 2+ years experience in IT help desk required.
• Experience within transportation industry preferred.
• High School diploma or equivalent required.
• Associates preferred.
• Must be able to diagnose equipment problems.
• Must possess strong problem solving skills.
• Must be able to work in high pressure situations.
• Must possess strong communication skills.

Pay Range: $25.00- $28.00Hourly

What we offer:

• Competitive starting salary commensurate with experience and geographic location.
• Potential bonus pay based on company performance.
• Opportunities to volunteer and give back to local communities.
• Comprehensive Benefits Package which includes:
  • 401(K)
  • Medical, Dental, Vision, Disability, Supplemental and Life Insurance
  • Paid Time Off
  • Employee Stock Purchase Plan

The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.