Credit Analyst

Finance / Accounting / Legal Grand Rapids, Michigan


Position at Knape and Vogt

Job Description Summary


The duties of a Credit Analyst include collection calls and/or correspondence in a fast-paced goal-oriented collections department.


  • Keep assigned channel current by resolving issues
  • Review discrepancies and dispute short payments when possible
  • Communicate & follow up effectively with sales department regarding customer accounts on a timely basis.
  • Manage accounts that are on a hold report and add/remove holds as necessary.
  • Establish and maintain effective and cooperative working relationships with dealers, sales and customer service department
  • Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
  • Meet defined department goals and activity metrics.
  • Provide invoice, credit memo and statement copies upon request
  • Analyze credit data, financial statements, and prepare reports to determine the degree of risk involved in extending credit.
  • Other duties as assigned



  • Customer Focus
  • Decision Quality
  • Priority Setting
  • Results, Action Oriented
  • Displaying Technical Expertise
  • Time Management
  • Written Communication


Minimum Requirements:

  • Work Experience: 3 years in high-volume Accounts Receivable/ Finance or related field
  • Education: High school diploma or GED
  • Computer Skills: Microsoft Office, Intermediate knowledge of Excel, including sorting, filtering and functions, Experience with ERP Systems like Oracle
  • Organization Skills: Ability to efficiently work in a high-paced environment
  • Cross-functional skills: Ability to work with sales, finance, customer services and clients
  • Communication Skills: Excellent written and verbal communication abilities
  • Physical, Mental and Visual Skills: Ability to sit, stand, bend and lift up to 10 lbs if necessary
  • Physical Environment: Office Environment

 Preferred Requirements:

  • Work Experience: Retail Channel experience
  • Education: Bachelor’s Degree in Finance/Accounting or related field
  • Computer Skills: Oracle and understanding of general EDI process



KV is a dedicated equal opportunity employer and prohibits discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. KV encourages applicants of all ages.