Advanced Quality Engineer

Quality Grand Rapids, Michigan


Description

Position at Knape and Vogt

Job Description Summary

The Advanced Quality Engineer will be responsible for ensuring that the products produced meet quality standards required to minimize quality costs and maximize customer satisfaction while ensuring that procedures and processes are adhered to. Ensure incoming materials meet required quality standards. Responsible for identifying and raising quality issues and for speedily resolving them to ensure zero impact to the customer. Support new product introductions to ensure the robustness of product builds. Work in a team environment to develop and implement best practices that emphasize defect prevention, reduction in variation and waste and provide for continuous improvements in meeting all customer requirements. The position will report to the Director of Quality. 

The duties and responsibilities of the Advanced Quality Engineer will consist of, but are not limited to, the following:

  • Identify root cause and implement permanent corrective actions for product quality issues.
  • Work with internal and external stakeholders to resolve quality issues that arise as quickly and efficiently as possible to prevent compromising quality and safety standards.
  • Leads PPAP execution and implementation - ensures proper maintenance practices.
  • Monitor and report on quality-related key performance indicators including scrap monitoring, rework levels, parts per million (PPM) figures while identifying opportunities for improvement.
  • Stop production to prevent the manufacture of unacceptable goods.
  • Ensure compliance and assist with adherence to the Quality Management system.
  • Promote the use of customer preferred techniques for continuous improvement such as Six-Sigma, Poka-Yoke (Error Proofing), and Measurement System Analysis.
  • Participate in cross-functional teams in the development of new products or changes related to current products with a focus on the organizations ability to measure and meet customer requirements consistently.
  • Participate in the development of Design and Process FMEA’s (Failure Mode and Effects Analysis).
  • Coordinate communication between product engineering and the testing laboratories.
  • Undertake special projects as required and contribute to continuous improvement activities.
  • Produce written reports and make presentations on quality issues, root cause analysis, and corrective actions.
  • Perform other duties as assigned.

Competencies:

  • Excellent Customer Service Skills
  • Attention to detail and accuracy
  • Critical thinker with ability to solve complex problems
  • Excellent Listening skills
  • Analytical skills
  • Highly organized
  • Strong work ethic
  • Team player
  • Professional & pleasant demeanor

Requirements:

  • Work Experience: 5 years of demonstrated work experience in this area, Strong knowledge of Advanced Product Quality Planning (APQP), Production Part Approval Process (PPAP), Failure Mode and Effect Analysis (FMEA)
  • Education: BS in Quality Engineering, Mechanical Engineering or related field or equivalent experience
  • Computer Skills: Prior experience working with ERP systems, Auto CAD, and MS Office Suite
  • Organization Skills: Ability to multi-task and shift priorities as needed
  • Cross-functional skills: Ability to work well cross-functionally with multiple peers and groups; provides excellent internal and external customer service.
  • Communication Skills: Ability to communication well with all levels of the organization; strong interpersonal skills; ability to deal with sensitive and confidential information
  • Physical, Mental and Visual Skills:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, climb ladders, sit and talk or hear.  The employee is also required to stand and use hands to finger, handle, or feel. 
  • Physical Environment:  Normal office environment; manufacturing and warehouse environment and exposure to moving equipment 

Preferred Requirements:

  • Certifications: ASQ Certified Quality Engineer; Lean Six Sigma certification is a plus
  • Computer Skills: Intermediate to advanced Excel skills

 

KV is a dedicated equal opportunity employer and prohibits discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. KV encourages applicants of all ages.