Business Analyst - Syteline ERP

Information Technology Petaluma, California


Position at Workite

Job Description Summary

The Workrite Business Analyst – Syteline ERP is responsible for enhancing the quality of IT products and services, analyzing data to inform business decisions, and finding technological solutions to business needs, among other duties. Creatively assists with the daily management, implementation, and support of business ERP systems across departments. Proactively partners with key users on identifying problems and seeking solutions. The Business Analyst – Syteline ERP reports to the Director of IT.

The duties and responsibilities of the position will consist of, but are not limited to, the following: 

  • Planning, designing and leading customer and product projects
  • Work with analytics and business intelligence tools, Cognos report writing and MS SQL Relational Databases.
  • Operate as an ERP business partner to the Operations, Sales, Marketing, Engineering and Finance functions within the company to improve knowledge, efficiency, and customer service
  • Manage new initiatives in support of operational productivity for Sales, Production, Marketing, Customer Service, Purchasing/ Planning and Engineering business functions
  • Project manage and monitor all IT Workrite ERP project activities from ideation, design, build, implementation, validation, and post launch support
  • Support continuous upgrades and expansion of system capabilities
  • Collaborate with internal customers, outside resources and technology resources and partners
  • Provide modest Marketing website back-end support
  • Other duties as assigned


  • Customer Focus
  • Decision Quality
  • Results, Action Oriented
  • Displaying Technical Expertise
  • Time Management
  • Problem Solving
  • Priority Setting


  • Work Experience: 5 years of hands-on IT and project management
  • Education: Bachelor’s degree in Computer Science, MIS, Engineering, or related field
  • Computer Skills: Experience with Infor Syteline ERP. Experience implementing Salesforce CRM and Infor Syteline ERP. Experience with Business Intelligence (BI) tools and report writing tools such as Cognos. Experience with MS SQL. MS Office Suite
  • Organizational Skills:Ability to handle multiple priorities efficiently and effectively
  • Communication Skills:Ability to communicate effectively across a diverse customer-base; good verbal and written communication skills and good interpersonal skills with ability to deal with individuals at all levels, both inside and outside the organization
  • Physical, Mental and Visual Skills:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job; Reasonable accommodations may be made to enable individuals with disability to perform the essential functions; While performing the duties of this job, the employee is regularly required to sit, stand, talk, hear and use fingers and hands
  • Physical Environment:Normal office environment; manufacturing and warehouse environment and exposure to moving equipment 

Preferred Requirements:

  • Work Experience: Experience in start-up or growing small to medium sized business
  • Computer Skills: Experience with Oracle.

Workrite is a dedicated equal opportunity employer and prohibits discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. Workrite encourages applicants of all ages.