Player Engagement Manager

Marketing San Francisco, California


Description

Player Engagement Managers serve as the direct connection between KIXEYE’s games and the players that enjoy them. Based on a strong understanding of each game and the communities that surround them you’ll serve as an invaluable resource for the rest of the company as we chart the future of each of our titles.

Engagement managers need to be able to learn new communication techniques and tools quickly and have an intuitive sense of how player sentiment morphs in global online game communities.

What you get to do every day:

  • Embed yourself in working game teams representing player perspective in key product decisions
  • Produce and distribute content to players inside the game and out with a goal of increasing understanding and engagement in KIXEYE titles
  • Stay ahead of player feedback recommending changes to increase player enjoyment
  • Create innovative approaches to increase user interaction, retention, and brand love with players
  • Develop and maintain community guidelines, policies, and training resources

What you bring to the role:

  • A strong appreciation for and understanding of gaming culture with a long history of experience with MMO, RTS and mobile games
  • Excellent communication skills, particular strong writing skills
  • Expert use of various social networks: Facebook, Twitter, YouTube

Bonuses:     

  • Professional or Semi-professional gaming background
  • Past or current gaming guild/clan leadership

Motivated candidates can expect development opportunities for future growth.