Kitsap Mental Health Services Careers

Director of People Experience - Full Time 
Hiring Range: $97,136.00 - $123,843.20 per year

This position is fully onsite in Bremerton, WA

Benefits: 

• Comprehensive and generous health, dental and vision benefits
• Up to 19 days of PTO, 2 mental health days and 10 paid holidays your first year (pro-rated for part-time) Company-paidaid life insurance, short-term disability, and long-term disability
• Student loan payment assistance and extensive training
• An incredible team approach that is dynamic and collaborative

Kitsap Mental Health Services (KMHS) is looking to hire an experienced Human Resources professional to join the senior leadership team as Director of People Experience. In this role, you will lead the People Experience (PE) team, overseeing critical compensation, benefits, employee relations, performance management, and compliance operations. You will be responsible for shaping and maintaining a positive, inclusive, and equitable culture throughout the agency while ensuring compliance with all ethical and legal standards. If you are passionate about workforce development, diversity initiatives, and creating a thriving workplace culture, apply today!

About KMHS:

Kitsap Mental Health Services (KMHS) is a nonprofit organization dedicated to providing comprehensive behavioral health services to children, adults, and families. Each year, we serve over 5,600 clients through our inpatient, outpatient, and residential programs. Our team of more than 600 compassionate professionals is committed to offering hope and healing to those in need.

In 2023, we became a Certified Community Behavioral Health Clinic (CCBHC), a designation that reflects our commitment to delivering high-quality care, expanding access to services, and engaging clients and families in meaningful ways. At KMHS, we believe that recovery is possible, and we are dedicated to helping individuals achieve it every day.

Primary Responsibilities:

• Culture: Promote and support KMHS’s Mission, Vision, Core Values, and Code of Conduct policies across the organization. Demonstrate personal and professional ethics, and ensure the People Experience team aligns with these values. Actively contribute to implementing KMHS’s Diversity, Equity, Inclusion, and Accessibility strategies.
• Workforce Management: Oversee the administration of People Experience operations including compensation, benefits, employee relations, and professional development. Collaborate with the CFO/CAO to implement strategic staffing plans aligned with the agency's budget and priorities. Manage employee relations and guide on complex matters while ensuring KMHS attracts and retains top talent.
• Compensation and Performance Management: Analyze compensation trends and benefits offerings to ensure KMHS remains competitive in attracting talent. Align performance evaluation systems with clinical and operational goals and facilitate staff development programs. Provide ongoing support for People Experience staff’s professional development.
• Compliance: Lead the development and implementation of key policies, processes, and training to ensure compliance with federal, state, and local regulations. Maintain up-to-date knowledge of employment laws, best practices, and trends, and apply this knowledge to improve KMHS’s human resources strategy.

Minimum Qualifications:

EDUCATION: Bachelor's degree in Business, Human Resources or a related field.

EXPERIENCE: Expert (established subject matter expert, 7+ years of experience).

Demonstrated experience:

• Managing complex systems and/or teams in large organizations.
• Knowledge of employment-related laws and regulations.
• Generating professional documents and reports.
• Working with confidential information.
• Promoting an equitable and inclusive work environment.
• Ability to positively represent KMHS values in the workplace, online, and community.
• Employing exceptional customer service and communication (written and verbal) skills and exhibiting a professional demeanor.
• Establishing and maintaining effective working relationships with a diverse population, including employees at all levels of the organization.
• Leading projects from start to finish with a high degree of personal accountability.

Preferred Qualifications:

EDUCATION:  Master’s degree in Business, Healthcare Administration, or a related field.

EXPERIENCE:  Experience in healthcare or a clinical setting. Experience with diversity initiatives within an organization. PHR or SHRM-CP certification

• Seven to ten years of progressive leadership experience. 
• Understanding of the unique workforce needs and challenges faced by healthcare organizations
• Strong leadership skills and ability to engage collaboratively with all organizational levels
• Ability to work with staff to promote a culturally competent workplace
• Excellent verbal, writing, and presentation skills.
• Excellent public speaking and interpersonal skills
• Demonstrated success leading improvement initiatives
• High degree of initiative, judgment, energy, discretion, and decision making.

Equipment: Standard office equipment including computers, printers, telephones, etc.

Work Environment: Frequent mobility and/or sitting required for extended periods.

Mental/Physical Requirements:  While performing the job duties, the employee is required to walk, sit, use hands and fingers reach with arms, talk, or listen.

Our recruitment processes are designed to prevent discrimination against our people regardless of gender identity or orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any aspect which makes someone unique.