Full-Time Access Program Manager

Qualification as an MHP required
Hiring Range: $81,889.60 - $102,356.80 Per Year

$3,000 Sign-On Bonus (1/2 paid out at first paycheck, ½ paid after 12 months)

Benefits: 

• Comprehensive and generous health, dental and vision benefits
• Up to 19 days of PTO, 2 mental health days and 9 paid holidays your first year (pro-rated for part-time)
• Company-paid life insurance, short-term disability, and long-term disability 
• Student loan payment assistance and extensive training
• An incredible team approach that is dynamic and collaborative

Kitsap Mental Health Services is looking to hire an Access Program Manager to provide leadership in developing and implementing multiple programs within the Access Department. The Access team serves as the first point of contact for new clients seeking services. The Access team consists of dynamic Mental Health Professionals (MHP) who provide assessments and determine appropriate levels of care. This role ensures that all Policies and Procedures for the Access Department are up to date and oversees the functioning of multiple sites to ensure adherence to policies and procedures. If you are a qualified MHP looking to lead an excellent team and make a difference in your community, apply today!

Primary Responsibilities:

• Ensure all Policies and Procedures for the Access Department are current and promptly distributed to staff. As appropriate, distribute communications from upper management.
• Oversee the functioning of multiple sites to ensure adherence to KMHS Access Department's and site-specific policies and procedures.
• Provide ongoing clinical consultation, supervision, and training to all Access Department staff.
• Work with community partners to provide up-to-date information about KMHS and the Access Department. Ensure the referral process runs smoothly to ensure quality client care and treatment.
• Recruit and make hiring decisions for all Access team positions, ensuring a commitment to customer service.
• In collaboration with the Access Screener Supervisor, oversee the onboarding process for all new hires.
• Conduct performance appraisals and provide coaching/discipline as applicable. Facilitate the professional growth of all Access team members.
• Participate in program development and management tasks. Work with other supervisors and unit managers to develop programs, assess and communicate program needs, formulate ongoing program goals, and participate in quality program reviews. Help develop and implement agency policies and solve clinical and fiscal issues.
• Collaborate with KMHS management teams to establish and monitor essential service measures, including clinical effectiveness, efficiency, and customer satisfaction.
• Collaborate with Information Services to develop reports and collect data to help the agency plan and coordinate screening and intake needs.

•         Monitor and ensure compliance with all applicable RCW’s, WAC’s, and other regulatory and contractual requirements. Stay updated on any new regulations affecting the department’s compliance.

Minimum Qualifications:

EDUCATION: Master’s Degree in Psychology, social services, or a mental health field.

EXPERIENCE: Specialist (minimum 5 years of job-related experience)

Certification as a Mental Health Professional. Child Mental Health Specialist (CMHS).

This position requires driving clients in a personal vehicle on behalf of the agency; therefore, the incumbent must successfully complete a motor vehicle history check, possess and maintain a current, valid driver's license in the state of Washington, and have reliable, insured transportation.

LICENSURE: Washington state license in social work or mental health field.

Preferred Qualifications:

EXPERIENCE: Expert (established subject matter expert, 7+ years of experience) Business-rated insurance may be required if performing outreach duties.

Our recruitment processes are designed to prevent discrimination against our people regardless of gender identity or orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any aspect which makes someone unique.