Kitsap Mental Health Services Careers

Youth Inpatient Unit Operations Supervisor

Full-Time, Onsite

Hiring Range: $26.89 - $33.61 Per Hour

Benefits at a Glance 

• Comprehensive Coverage: Health, Dental & Vision 
• Generous PTO: Up to 19 days + 2 mental health days + 10 holidays (pro-rated for part-time)
• Fully Paid YMCA Membership for you and eligible family members
• Company-Paid Life & Disability Insurance 
• Student Loan Assistance & Professional Development 
• 403(b) Retirement Plan with Company Contributions 
• Employee Assistance Program (EAP) 
• Pet Insurance 
• Free Wellness App (2MorrowHealth) 
• Collaborative, Supportive Team Environment 

Kitsap Mental Health Services (KMHS) is seeking an Operations Supervisor to support day-to-day operations for the Youth Inpatient Unit (YIU). In this role, you will provide administrative leadership that supports safe and effective unit operations. This position supports staffing, scheduling, onboarding, and compliance oversight in close partnership with clinical leadership to maintain a well-supported staff and effective unit operations. If you are interested in operational leadership within inpatient behavioral health services, we encourage you to apply.

Primary Responsibilities:

• Develop and manage weekly unit schedules, planning at least two months in advance and adjusting as needed to ensure adequate coverage.
• Monitor and track overtime, attendance, and call-outs for Shift Supervisors and Behavioral Health Technicians.
• Approve timesheets for assigned staff and monitor compliance with break and timekeeping requirements.
• Monitor documentation completed by Shift Supervisors and BHTs to ensure accuracy, timeliness, and regulatory compliance.
• Support the development and implementation of inventory management and purchasing protocols.
• Monitor unit kitchen operations for regulatory compliance and client needs.
• Provide regular administrative supervision for assigned staff and on-call BHTs as needed.
• Collaborate with Clinical Supervisors to complete performance appraisals for assigned staff.
• Monitor required trainings, compliance items, and due dates in the Learning Management System.
• Train, coach, and support staff, working closely with Shift Supervisors to support team performance.
• Review recruiter dashboards, screen applicants, schedule interviews, and coordinate with People Experience throughout the hiring process.
• Ensure onboarding and orientation processes are completed and documented; follow up with new hires after onboarding.
• Provide operational support on the unit as needed, including covering the floor, filling in as Shift Supervisor, and supporting behavioral or physical interventions.
• Attend treatment team meetings to stay informed of changes in client acuity, treatment needs, and behavioral protocols.
• Support admissions workflows and ensure timely completion of screening and intake processes.
• Model trauma-informed care, professionalism, and effective communication with staff and clients.
• Promote positive staff morale through timely problem-solving and clear internal and external communication.

Minimum Qualifications:

EDUCATION: Bachelor’s Degree in Psychology, social services, or behavioral health. High School Diploma or GED accepted with seven (7) or more years’ relevant experience.

EXPERIENCE: Two (2) years community behavioral health experience. Two (2) years’ experience in staff supervision.

LICENSURE/CERTIFICATION: Agency Affiliated Counselor Registration.

Preferred Qualifications:

EXPERIENCE: Specialist-four or more (4+) years of community behavioral health experience.

Performance Requirements:

KNOWLEDGE:

1. Maintain a working knowledge of mental health rehabilitation standards.

SKILLS:

1. Establishing and maintaining effective working relationships with other employees, clients, organizations, and the public.
2. Communication - Communicates clearly, concisely and with respect to the audience.
3. Ability to assess and respond quickly to high acuity situations.

ABILITIES:

1. Ability to delegate the non-nursing tasks to support staff. Coordinate with the shift supervisor for unit safety and other client needs.
2. Ability to work cooperatively and collaboratively as a team member.
3. Ability to assist in building positive working relationships with staff of all agency departments.
4. Ability to work effectively through complex situations toward joint solutions.
5. Ability to develop operational protocols or tools to improve the efficiency of AIU administrative operations.

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Work Environment: Inpatient treatment facility.

Mental/Physical Requirements:  While performing the duties of the job, the employee is required to stand, sit, use hands and fingers, reach with hands and arms, ascend and descend stairs, talk or listen and lift up to 50 pounds. Peripheral vision is also required for this position. Frequent mobility and/or sitting required for extended periods.

Our recruitment processes are designed to prevent discrimination against our people regardless of gender identity or orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any aspect which makes someone unique.