Operations and People Data Manager
Description
About the Data Team
We believe every part of our organization should be empowered by data and able to use it in service of students, families, and staff. Our team partners with schools and regional teams to deliver timely insights and build user-friendly reporting tools, while also managing the data infrastructure that ensures accuracy and reliability. Our regional data strategy incorporates modern data tools and follows industry standards. Across our team we maintain a BigQuery data warehouse with data models built using dbt, custom Python automation, and Tableau reports and Google Suite tools built on top of our data infrastructure. We steward a data culture rooted in inquiry, continuous learning, and responsive support, helping the organization make better decisions and giving valuable time back to educators.
Position Summary
We are seeking a Data Manager who brings both technical expertise and strong soft skills in stakeholder and project management to collaborate across the organization. This role will focus on student operational and enrollment data along with staff data, ensuring the delivery of accurate, reliable information that drives strategic decision-making, organizational improvement, and efficient operations. By building strong processes, sustainable technical solutions, and centralized data quality systems, the Manager will help give valuable time back to schools and regional teams.
Core to the role is managing a portfolio of cross-functional projects and ongoing workflows at the intersection of data, enrollment, operations, and human resources. The Manager will design and maintain user-friendly tools, lead timely ad hoc analyses, and partner closely with stakeholders to define requirements and deliver solutions. Attention to detail and proactiveness are essential, as the Manager will be responsible for both executing on our data quality strategy and anticipating challenges before they become problems.
The ideal candidate is an analytical and resourceful problem-solver who thrives in a collaborative, fast-paced environment. They bring curiosity, flexibility, and a strong ability to translate complex analysis into clear insights for non-technical audiences. This role is a critical member of the Data & Evaluation team.
This role sits on our Data & Evaluation Team and reports to our Associate Director of Data. This is a hybrid role with the expectation that 3 days per week be spent at our Regional Support Office in Oakland.
Preferred Qualifications
Experience:
- Three (3) or more years of experience working with data systems as a data manager, analyst, or related role.
- Demonstrated project management skills, including collaborating across teams, creating processes/resources, and balancing competing priorities.
- Proven experience analyzing large datasets with accuracy and attention to detail; experience with student data or HR/Talent data is a plus.
- Strong stakeholder management and communication skills, with the ability to translate technical concepts for non-technical audiences.
- Track record of being resourceful and adaptable, with the ability to learn new platforms quickly and work collaboratively in a fast-paced environment.
Knowledge/skills required:
- Advanced proficiency in Google Sheets/Excel (including pivot tables) and the Google Suite.
- Experience developing data visualizations using Tableau or similar tools
- Experience in SQL for database management and reporting (eg. PostgreSQL, Microsoft SQL Server)
- Familiarity with software release processes and related tooling such as GitHub and Agile project management
- Strong ability to manage multiple timelines, prioritize work, and complete detailed tasks with accuracy and accountability independently
- Critical thinker who can identify root causes, assess risks, and recommend scalable solutions.
- Highly resourceful, with ability to learn new data platforms/systems quickly and independently
Education:
- Equivalent to graduation from high school and possession of the knowledge/skills listed above
Essential Functions and Responsibilities
With support from the Data and Evaluation team, the Data Manager will be responsible for:
Data Analysis and Visualization:
- Partner closely with regional and school Operations and Enrollment teams, as well as People (HR, Talent, People Initiatives) teams, to iteratively design, build, and prune tools and processes that help our organization to make better decisions and give folks time back to focus on their best work. These tools and processes include: student application and enrollment, student and staff retention, staff experience (hiring, onboarding, renewals, offboarding), and surveys.
- Leverage agile development and product management best practices to balance stakeholder feature requests with a need to deliver minimum viable products to ensure best use of organizational resources.
- Perform root cause analysis to ensure solutions solve underlying problems and not just surface level symptoms.
- Analyze student and staff data, identifying patterns and determine their implications for practices in core areas such to support data informed decision making.
- Use Tableau, Google Suite products, SQL, or other tools to customize and create powerful, sustainable, and user-friendly tools and analyses to support this work.
Data Stewardship and Project Management:
- Develop and maintain data quality systems to audit infrastructure and tools across key content areas. Facilitate stepback conversations with stakeholders to review definitions, refine business practices, and ensure metrics align with organizational priorities.
- Lead projects by setting milestones, aligning stakeholders, and tracking progress through completion. Build timelines, coordinate across teams, and monitor implementation to ensure smooth adoption of new tools and protocols.
- Partner with stakeholders to create clear data protocols and training strategies that support effective rollout and user adoption.
- Troubleshoot student and staff data issues in ways that build stakeholder capacity. Provide training resources for common issues and proactively manage the intake and resolution of data problems to minimize disruptions.
- Contribute to the team’s knowledge management and documentation systems. Support sustainable infrastructure by maintaining standards, tracking adoption, and facilitating retrospectives to drive continuous improvement.
Data Strategy:
- Function as an internal consultant to a portfolio of internal teams (Enrollment, Operations, Talent, HR, People Initiatives) to gather business requirements and assess the quality of our users’ experience to inform our road map.
- Work with schools, regional staff and the Data Team to plan and prioritize short-term and long-term analytics needs to drive regional strategy.
- Collaborate with the Data Team to develop and maintain a data warehouse that connects key student, staff, and operational data for meaningful analysis.
Other duties as assigned
Physical, Mental and Environmental Demands
Physical: Ability to navigate office and school campuses, and hold meetings in different spaces. Traditionally, much of the day involves sitting. Ability to access and utilize technology. Occasional lifting/carrying of equipment 1-20 lbs. Physical agility to move self in various positions in order to execute duties effectively, which may include kneeling, walking, pushing/pulling, squatting, twisting, turning, bending, stooping and reaching overhead
Mental: Stress of deadlines and normal work standards, ability to analyze problems and generate alternatives, work with interruptions, concentrate for long periods of time, read, calculate, perform routine math problems, memorize and recall objects and people.
Environmental: Office environment subject to constant interruptions and distractions. KIPP adheres to health and safety guidelines as outlined by the CDC, CDE, and public health agencies’ recommendations.
Classification
This is a full-time, exempt position based on a full year calendar cycle based out of our Regional Support Office. The KIPP Regional Support Office operates in a hybrid environment. Most positions can expect to work in person 3 days per week and remotely the remaining days, subject to change based on the needs of the role.
About KIPP Public Schools Northern California
We are a thriving nonprofit network of 23 free, public charter schools open to all students. At KIPP, we believe all children should grow up free to create the future they want for themselves and that schools can and should be a critical factor in making that vision a reality. Together with families and communities, we create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose—college, career, and beyond—so they can lead fulfilling lives and build a more just world.
Our student community consists of nearly 7,000 elementary, middle, and high school students in East Palo Alto, Oakland, San Francisco, San Lorenzo, San José, Redwood City, and Stockton. 81% qualify for free or reduced price lunch, 34% are multilingual learners, and 12% have special needs. We strive to cultivate a representative team of teachers and leaders that reflect our students’ diversity.
Compensation
KIPP Northern California is dedicated to you and your family's well-being! We offer a competitive salary as well as a comprehensive benefits package including medical, dental, vision, and transportation benefits.
We benchmark annually against comparably-sized non-profit organizations in the regions where we operate, to offer competitive salaries. The salary range for this position is between $90,000 and $113,000. Most candidates would be compensated at $97,000.
How to Apply
Please submit a cover letter and resume by clicking apply on this page.
KIPP Northern California Public Schools does not discriminate on the basis of age, race, ethnicity, color, national origin or ancestry, cultural background, religious creed, sex, gender identity or expression, sexual orientation, marital/registered domestic partner status, physical or mental disability, medical condition, genetic information, military or veteran status, primary language, citizenship or immigration status, or any other consideration made unlawful by federal, state, or local laws.