Family and Community Coordinator

School Operations Oakland, California


Position Summary

The Family and Community Coordinator (FCC) is one of the primary faces and voices of the school, responsible for building deep, transformative relationships with our students and families; managing and improving key communications channels; collaborating with the team to plan and implement activities that engage families and the community around school priorities and specific academic and social needs; and supporting office administrative functions, both in-person and virtually

The FCC reports to the Director of School Operations/Business Operations Manager/Office Manager and works closely with the regional Operations and ACE teams, the School Operations team, and School Leadership.

Preferred Qualifications


  • Deep integrity and commitment to KIPP Public Schools Northern California’s mission and values required
  • 1-2 years of operations, office management or community engagement experience preferred


  • High school diploma or equivalent

Knowledge/skills required:

    • Self-awareness and a commitment to continuous learning
    • Adept at problem solving and decision making, with a keen attention to detail and strong customer service orientation
    • Ability to self-direct, prioritize and multi-task among competing goals
    • Demonstrated ability to work well with others and build relationships across teams and with external stakeholders
    • Proficiency in one or more of the languages spoken by the communities we serve (ex. Spanish, Mandarin, Vietnamese), required/preferred
    • Proficiency in Microsoft Office suite or Google Suite required
  • Ability to learn and utilize technology necessary to operate in a virtual office environment (i.e. Zoom, Go to Meeting) 

Essential Functions and Responsibilities

Supports daily office operations 

  • Upholds and maintains a positive, nurturing, achievement-oriented school culture by welcoming and attending  to prospective and current families and directing phone calls and guests warmly and professionally
  • Types, translates, and distributes school correspondence including but not limited to: letters, memos, and weekly bulletins and supports with all other school-based communications and systems
  • Manages school deliveries and packages
  • Assists with coordinating travel arrangements, field trips, and other student and school-wide events
  • Administers basic first aid, distributes medication, maintains injury reports, and contacts parents as necessary. Reports major injuries, head injuries and other school incidents to DSO.
  • Assist with data entry, special projects, and other duties as needed or assigned

Manages family and community engagement

  • Coordinates family engagement activities for school year and summer months 
  • Manages annual completion of school culture survey and other family and community survey instruments
  • Maintains documentation of School Site Council (SSC), English Language Advisory Council (ELAC) and KIPP Family Association (KFA) activities, including minutes, agendas and meeting announcements
  • Collaborates with campus leadership to ensure family and community activities are planned that foster
  • community and support school priorities
  • Supports campus volunteer opportunities including translation coordination and event planning
  • Adhere to KIPP’s health and safety guidelines as outlined by the CDC, CDE, and public health agencies’ recommendations


Physical, Mental and Environmental Demands  


Ability to navigate office and school campuses, and hold meetings in different spaces. Traditionally, much of the day involves sitting. Ability to access and utilize technology. Occasional lifting/carrying of equipment 1-20 lbs.


Stress of deadlines and normal work standards, ability to analyze problems and generate alternatives, work with interruptions, concentrate for long periods of time, read, calculate, perform routine math problems, memorize and recall objects and people.


Office and/or classroom environment subject to constant interruptions and distractions.  Occasional classroom/school environment and travel. In emergency context (e.g., pandemic) work may be conducted virtually fully or partially for extended periods of time or longer, and the expectation is that the individual will establish a productive, remote work environment (e.g., ability to stay connected through different technology means). It may require remote work as current public health guidelines warrant.


Full-time, non-exempt position

About KIPP Public Schools Northern California

We are a thriving nonprofit network of 16 free, public charter schools open to all students. At KIPP, we believe all children should grow up free to create the future they want for themselves and that schools can and should be a critical factor in making that vision a reality. Together with families and communities, we create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose—college, career, and beyond—so they can lead fulfilling lives and build a more just world. 

Our student community consists of over 6,000 elementary, middle, and high school students in East Palo Alto, Oakland, San Francisco, San Lorenzo, San Jose, and Redwood City. 79% qualify for free or reduced price lunch, 23% are English language learners, and 10% have special needs.  We strive to cultivate a representative team of teachers and leaders that reflect our students’ diversity.


We are dedicated to you and your family's well-being! KIPP offers a competitive salary as well as a comprehensive benefits package including medical, dental, vision, and transportation benefits. 

How to Apply

Please submit a cover letter and resume by clicking apply on this page.

Questions? Email [email protected]