Operations Coordinator, San Jose (Part-time, temporary)

School Operations San Jose, California


Position Summary

The Operations Coordinator (OC) is responsible for managing the front office of the school and supporting the staff in creating a joyful learning environment - both in-person and virtually.  They serve as the first point of contact for any students, families, staff or visitors in the office and assist in the implementation and maintenance of clear office systems that allow the instructional team to focus on teaching and learning. This role is a non-exempt, temporary, part-time (20-30 hours/week) position. The Operations Coordinator will work primarily on-site at KIPP Navigate College Prep and reports to the Director of School Operations. 

Preferred Qualifications


  • Deep integrity and commitment to KIPP Public Schools mission and values required
  • 1+ year of professional experience, ideally in an office or school setting, required
  • High school diploma required
  • Associate’s or Bachelor’s degree preferred
Knowledge/skills required:
  • Self-awareness and a commitment to continuous learning
  • Demonstrated ability to work well with others and build relationships across teams and with external stakeholders
  • Excellent written and verbal communication skills with keen attention to detail
  • Proficiency in Microsoft Office or Google Suite required
  • Comfortable working in a fast-paced environment and balancing competing priorities
  • Experience or ability to learn and utilize technology necessary to operate in a virtual office environment (i.e. Zoom, Go to Meeting) required
  • Spanish fluency (verbal and written) preferred
  • Adept at problem solving and decision making, with a keen attention to detail and strong customer service orientation
  • Ability to self-direct, prioritize and multi-task among competing goals
  • Proficiency in Microsoft Office suite or Google Suite required

Essential Functions and Responsibilities

Supports daily office operations 

  • Upholds and maintains a positive, nurturing, achievement-oriented school culture by welcoming and attending  to prospective and current families and directing phone calls and guests warmly and professionally
  • Maintains general organization and upkeep of office, including managing school deliveries and packages and assisting in the collection and record-keeping of various student fees
  • Assists with coordinating travel arrangements, field trips, and other student and school-wide events
  • Administers basic first aid, distributes medication, maintains injury reports, and contacts parents as necessary. Reports major injuries, head injuries and other school incidents to DSO.
  • Assist in managing incoming enrollment paperwork for new and returning students
  • Support a strong attendance process by making daily attendance calls to families of absent students 
  • Adhere to KIPP’s health and safety guidelines as outlined by the CDC, CDE, and public health agencies’ recommendations
  • Assist with data entry, special projects, and other duties as needed or assigned

Manages family and community engagement

  • Coordinates family engagement activities for school year and summer months 
  • Manages annual completion of school culture survey and other family and community survey instruments
  • Maintains documentation of School Site Council (SSC), English Language Advisory Council (ELAC) and KIPP Family Association (KFA) activities, including minutes, agendas and meeting announcements
  • Collaborates with campus leadership to ensure family and community activities are planned that foster community and support school priorities
  • Supports campus volunteer opportunities including translation coordination and event planning

Physical, Mental, and Environmental Demands

Physical: Ability to navigate both office and school environments, and hold meetings in different spaces. Traditionally, much of the day involves sitting. Ability to access and utilize technology. Occasional lifting/carrying of materials 1-20 lbs. Ability to see and hear, either unassisted or through the use of adaptive technology. 

Mental:  The stress of deadlines and normal work standards, ability to analyze problems and generate alternatives, work with interruptions, concentrate for long periods of time, read, calculate, perform routine math problems, memorize and recall objects and people.

Environmental: Office environment subject to constant interruptions and distractions. Occasional classroom/school environment and travel required.


Non-exempt, temporary, part-time (20-30 hours/week) position that follows the school schedule and time-off policy.

About KIPP Public Schools Northern California are a thriving nonprofit network of 17 free, public charter schools open to all students. At KIPP, we believe all children should grow up free to create the future they want for themselves and that schools can and should be a critical factor in making that vision a reality. Together with families and communities, we create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose—college, career, and beyond—so they can lead fulfilling lives and build a more just world.  

Our student community consists of over 6,000 elementary, middle, and high school students in East Palo Alto, Oakland, San Francisco, San Lorenzo, San Jose, and Redwood City. 79% qualify for free or reduced price lunch, 23% are multilingual learners, and 10% have special needs.  We strive to cultivate a representative team of teachers and leaders that reflect our students’ diversity.


We are dedicated to you and your family's well-being! KIPP offers a competitive salary as well as a comprehensive benefits package including medical, dental, vision, and transportation benefits. 

How to Apply

Please submit a cover letter and resume by clicking apply on this page.

Questions? Email [email protected]