Assistant Store Manager - Courtenay, BC

Store Operations Courtenay, BC

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Description

Assistant Store Manager

Courtenay, BC

   

Role Description   

Assistant Store Manager - Join our Store Leadership Team in Courtenay, BC!   
   
The Assistant Store Manager supports the Store Management team in the daily operations of the store and plays a key supervisory role. This position has a strong focus on customer service and driving team productivity. Through modelling effective leadership behaviours and personal accountability, the Assistant Store Manager helps to set the standard for performance excellence at the store and contributes to creating a diverse, inclusive, and respectful workplace focused on safety and Kal Tire Way operational behaviours that drive our competitive advantage in the marketplace.   
   

Key Highlights & Day to Day Responsibilities   

  • Ensures consistent demonstration of operational behaviors at the store
  • Promotes personal accountability to safety and wellness, ensuring compliance with all requirements
  • Drives customer engagement by coaching team members to proactively communicate with customers
  • Collaborates with Store Manager to implement strategies and plans, reinforcing standard operating procedures
  • Participates in hiring, training, and seasonal planning while handling emerging issues to ensure customer satisfaction
  • Addresses customer needs at the front counter
  • Handles administrative tasks including payables and cash reports
  • Communicates with team members to resolve issues
  • Multitasking across various responsibilities that include but not limited to sales, mentoring, planning, and management

   

Qualifications

Education & Experience   
  • High school diploma and college or university diploma or degree, or equivalent combination of experience and education (preferred)
  • Proven experience working in a service environment in a supervisory role (preferred)
  • Demonstrated understanding and working knowledge of budget and inventory management (preferred)
  • People management experience – recruiting, managing and assessing performance, supporting career development, identifying growth potential, driving engagement (preferred)

Knowledge, Skills, & Abilities   

  • Knowledge of Human resources best practices and leadership skills (preferred)
  • Knowledge of Tire installation, servicing, and mechanical fundamental (preferred)

   

Special Requirements     

  • Flexibility to relocate if and when required based on business needs
  • A valid driver’s license
  • Ability to lift 30-50 lbs. as needed
  • Willingness to learn the business by working in the service area
  • Safety consciousness is of utmost importance - we always wear required PPE and follow instructed work protocols.

   

What We Offer   

  • This position pays $27-$29/hr. based on experience and qualifications
  • We offer a clear path for career advancement with wage increases along the way
  • Positive work culture, opportunities for growth and development, and work-life balance
  • Comprehensive health and dental, vision, prescription, massage therapy, EAP benefits and more
  • Profit Sharing program, RRSP matching, Paid vacation
  • Our aim is that the career of every team member is supported by quality leadership, training, and opportunities for advancement
  • A perks program that offers employee discounts on tires, services and more

   

Our Inclusive Culture   
At Kal Tire, we're dedicated to creating a workplace where everyone feels valued, included, and empowered to succeed. We believe in the strength of diverse perspectives and skills. We encourage applications from candidates of all backgrounds, identities, and experiences.   
   
Hiring Process   
Upon shortlist, you will be contacted by a member of our recruiting team and invited to a telephone interview, successful candidates will then have the opportunity to meet and interview with members of our leadership team over MS Teams and/or in person. Additionally, as part of our standard hiring process, prospective Team Members at the Job Offer stage will be requested to undergo a Canadian Criminal Record Check.   
   
Candidates must be legally eligible to work for any Canadian employers to be considered for this position at this time.   

Solving our customers’ automotive challenges and making a positive impact - It’s how we roll, and it’s been that way since Tom Foord opened the doors to Kal Tire in 1953 in beautiful Vernon, BC. Over the years, we’ve become a trusted partner for large and small industries and fleets across Canada. Our customers rely on our expertise, our make-it-happen approach to service, and our lineup of the most trusted tire brands in over 260 retail locations coast to coast. Kal Tire is also the largest truck re-treader in Canada, with 11 retread facilities across Canada and internationally, and has a state-of-the-art tire recycling facility in Chile, where 40% of the weight of scrap tires is recycled to return to mines as an alternative fuel. In addition, Kal Tire’s Mining Tire Group is an international leader in mining tire service and supply, servicing more than 150 mine sites across five continents. Kal Tire offers a culture that fosters inclusion and respect. We are committed to providing accessible employment practices in compliance with the AODA and AMA. Accommodation requests can be made at any stage of the recruitment or employment process. Applicants are asked to make their needs/requirements known.

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