Description

• Strong communication skills and a willingness to learn to enhance customer interactions.
• Delivery and pick up of tires and accessories. 
• Passion for the automotive industry to build rapport and promote product knowledge.
• Effective resolution of customer concerns to ensure satisfaction.
• Willingness to be cross-trained for increased versatility and team contribution.

• Our aim is that the career of every team member is supported by quality leadership, training, and opportunities for advancement.
• We offer a structured work schedule and pride ourselves on our supportive and safe work environment.
• We offer a clear path for career advancement with wage increases along the way.
• Comprehensive Benefits: Access medical, dental, and vision benefits, along with an Employee Assistance Program.
• Financial Security: Participate in a defined contribution pension plan and group RRSP matching program.
• A team member discount program that offers discounts on tires, services and more.

• Provide outstanding customer service skills with a genuine desire to deliver excellent customer service experiences.
• Greet and direct customers with a professional and enthusiastic attitude to achieve positive outcomes.
• Answer incoming calls while handling customers' inquiries, concerns, or questions.
• Lift, load, unload and deliver tires weighing 50+ lbs.
• Proven ability in an inside sales and/or counter sales environment; can provide product knowledge and information to customers in a confident and friendly manner.
• Ability to provide detailed pricing terms and prepare and present customer quotes.
• Efficient and detail-orientated data entry skills are required to enter appointments and orders into POS/internal systems.

• You are interested in the automotive industry and like working within a high-energy, fast-paced team environment.
• Valid Drivers License. 
• You have exceptional customer service skills.
• You have 2 years of experience in customer service, counter, or inside sales roles (preferred).
• You have a demonstrated understanding of the automotive/ related industry and an aptitude for learning product knowledge.
• Familiarity with consumer behavior principles.
• Effective problem-solving, planning, and organizing skills.
• You like being active throughout your day and have no problem lifting 30-50 lb. tires around as needed.
• You are always safety conscious, wear your required PPE and follow safe work protocols as instructed.

Solving our customers’ automotive challenges and making a positive impact - It’s how we roll, and it’s been that way since Tom Foord opened the doors to Kal Tire in 1953 in beautiful Vernon, BC. Over the years, we’ve become a trusted partner for large and small industries and fleets across Canada. Our customers rely on our expertise, our make-it-happen approach to service, and our lineup of the most trusted tire brands in over 260 retail locations coast to coast. Kal Tire is also the largest truck re-treader in Canada, with 11 retread facilities across Canada and internationally, and has a state-of-the-art tire recycling facility in Chile, where 40% of the weight of scrap tires is recycled to return to mines as an alternative fuel. In addition, Kal Tire’s Mining Tire Group is an international leader in mining tire service and supply, servicing more than 150 mine sites across five continents. Kal Tire offers a culture that fosters inclusion and respect. We are committed to providing accessible employment practices in compliance with the AODA and AMA. Accommodation requests can be made at any stage of the recruitment or employment process. Applicants are asked to make their needs/requirements known.