Zone Manager

Store Operations Paradise, Newfoundland

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Description

Zone Manager
Paradise, NL
 
Role Description
The Zone Manager holds responsibility for the store business in the zone. Working collaboratively with the Regional Director, the Zone Manager plays a key leadership role in the organization’s continuous improvement of store performance, and, equally, with creating diverse, inclusive, and respectful workplaces where team members can thrive. This position has a strong focus on multi-store operations, financial management and leading organizational initiatives. Through modelling effective leadership  behaviors, the Zone Manager sets the standard for performance excellence in the zone with a focus on safety and Kal Tire Way operational behaviors that drive our competitive advantage in the marketplace.
 
Responsibilities
  • Drives results and is responsible for performance of all stores within the zone relating to sales, safety, and culture.
  • Collaborates with Regional Director to develop a zone plan; works with Store Managers to align store budgets and plans with the zone and region and establish key performance metrics.
  • Maintains an active in-store leadership presence for the zone model store, responsible for continuous improvement of the stores within the zone with overall accountability for results in the zone.
  • Creates a shared understanding of operational excellence across the zone through visible leadership and ensures accountability to and alignment with Kal Tire Way operational behaviors.
  • Assesses performance in the zone through on-site observations. Develops insights through data-driven analysis of financial, operational, and team member engagement reporting. Coaches for improvement and mentors store management teams in these practices.
  • Analyzes Profit and Loss statements for the zone and implements strategies to grow sales and improve profitability.
  • Engages with the Regional Director to validate sales plans and supports the sales strategy and programs.
  • Leads change and continuous improvement initiatives in the zone; supports Store Managers to implement, ensure adoption and manage resistance.
  • Promotes understanding of the vision for Kal Tire and Store Operations; ensures alignment between the region, zone, and individual stores.
  • Builds a diverse and inclusive team by continually developing management talent to improve managerial performance at store locations.
  • Promotes a culture of accountability for safety and customer satisfaction across the zone.
  • Provides onsite location support based on specific needs.
 
Job Requirements
Experience
  • Operations management in a multi-store environment and/or oversight of a model location for a minimum of three to five (3-5) years.
  • People management – recruiting, managing, and accessing performance, supporting career development, identifying growth potential, driving engagement.
Education
  • College or university diploma or degree, or equivalent combination of experience and education
Special Requirements
  • Up to 80% travel within zone expected.
  • Flexibility to relocate if and when required.
  • The ability to travel, including short notice, for extended periods of time may be required.
 
What We Offer
  • Competitive compensation package based on qualifications and experience. We offer a clear path for career advancement with wage increases along the way.
  • Comprehensive medical and dental benefits
  • Employee Assistance Program
  • A group RRSP/DPSP matching program
  • Discount on tires and mechanical services
  • Positive work culture, opportunities for growth and development, and work-life balance.
  • Opportunities for professional development, such as training programs, mentorship, and tuition reimbursement.
Kal Tire uses AI tools to support parts of recruitment, including but not limited to job posting and pre-screening. All interviews and hiring decisions are being made by Kal Tire’s hiring managers and recruiters. 
Kal Tire is committed to fostering a workplace where everyone feels valued, included, and empowered to thrive. We embrace diverse perspectives and welcome applications from all backgrounds and experiences. If your qualifications align with the role, we'll connect with you to guide you through the next steps. Candidates considered for the role must be legally eligible to work for any employer in Canada. A Canadian Criminal Record Check may be required for certain positions as part of the final stages of the hiring process. 
 #jointeamkal

Solving our customers’ automotive challenges and making a positive impact - It’s how we roll, and it’s been that way since Tom Foord opened the doors to Kal Tire in 1953 in beautiful Vernon, BC. Over the years, we’ve become a trusted partner for large and small industries and fleets across Canada. Our customers rely on our expertise, our make-it-happen approach to service, and our lineup of the most trusted tire brands in over 260 retail locations coast to coast. Kal Tire is also the largest truck re-treader in Canada, with 11 retread facilities across Canada and internationally, and has a state-of-the-art tire recycling facility in Chile, where 40% of the weight of scrap tires is recycled to return to mines as an alternative fuel. In addition, Kal Tire’s Mining Tire Group is an international leader in mining tire service and supply, servicing more than 150 mine sites across five continents. Kal Tire offers a culture that fosters inclusion and respect. We are committed to providing accessible employment practices in compliance with the AODA and AMA. Accommodation requests can be made at any stage of the recruitment or employment process. Applicants are asked to make their needs/requirements known.

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