Accounts Receivable Administrator I

Vernon, BC  -  On Site 

Role Description

The Accounts Receivable Administrator I is responsible for posting customer payments, maintenance items, online billing entries, and corrections in an accurate and timely manner.  They upload and balance Vernon Office cheque batches into our GetPaid software and support the scanning process as required.

They work closely with internal departments and Store Divisions to ensure established processes and protocols are followed.  They support the month end process by breaking out and distributing various month end reports.

This level follows established processes and guidelines as established by the business.

Core Responsibilities

AR Report Distribution

• Break out and distribute various month end AR reports to locations and internal departments as set out in month end procedures

Cash Reports in PeopleSoft

• Post incoming store cash report information into PeopleSoft
• Ensure payments are applied accurately and according to customer remittances
• File cash reports online
• Process correction cash reports when required

Apply Payments in the GetPaid Software

• Load and balance Vernon Office cheque deposit batches
• Post EFT, Online Banking, Interac e-transfer payments, linking customer remittance information for audit purposes
• Work with the Collections group to follow up on unidentifiable payments or missing remittances.

Account Maintenance

• Verify, process, and file any adjustments to customer accounts ensuring appropriate accounting entries are used.  These would include offsets, write offs, transfers and online billings
• Identify and advise Department Manager of any unusual requests that do not follow established procedure guidelines

Cheque Requests

• Review, process and submit credit balance cheque requests to Accounts Payable for processing
• Ensure online cheque book is up to date to avoid duplicate cheques
• Process reversals in AR in the event a cheque originating from AR is voided or stale dated
• Field customer inquiries and provide supporting documentation if required

Customer Service

• Field procedural inquiries regarding customer account payments or Cash Reports
• Assist the Customer Service line, IS Support Services and the Credit Department with AR inquires, data validation and sourcing backup documentation

Work Experience

• Minimum 1 year experience working in an office environment

Knowledge, Skills and Abilities

• Familiar with basic AR procedures
• Proficient in Excel
• Knowledge of accounting principles and processes
• Demonstrates the willingness and enthusiasm to learn
• Excellent interpersonal and communication skills
• Ability to multi task and prioritize workload
• Strong work ethic
• High focus on customer service
• High level of maturity and professionalism
• Work well within a team

Education

• Grade 12 or GED equivalent

Special Requirements

• Must have reliable internet access
• Must be located in Vernon to support month end processes

What We Offer

• The target salary range for this position is $40,300 to $45,796 per year based on experience.
• Comprehensive medical and dental benefits
• Employee Assistance Program
• A group RRSP/DPSP matching program
• Discount on tires and mechanical services
• Positive work culture, opportunities for growth and development, and work-life balance.
• Opportunities for professional development, such as training programs, mentorship, and tuition reimbursement.