Description

Infrastructure Technology Co-op

Vernon, BC

Role Details 

The Infrastructure Technology Co-op will be joining the Technical Support Team report to the Team Lead, End User Computing. 

The position is 4 months in length with possible extension(s). 

The Technical Support team supports all the end-user computing technology including workstations, mobile and telephony devices, Microsoft Office 365, Windows 10 operating system, client software packages.  The team also supports the configuration management and MDM platforms to support the devices, automate deployments, auditing and enforce software compliance. 

Core Responsibilities

• Respond to team members incident and service requests. 
• Deployment and replacement of workstations. 
• Enroll and support mobile devices in Microsoft Intune. 
• Assist with various Active Directory cleanup tasks. 
• Support VoIP Telephony and Video Conferencing Equipment. 
• Participate in small lifecycle projects related to refreshing and modernize the client computing environment. 

Other Responsibilities 

• Provision Infrastructure equipment (routers, switches, servers, telephony). 
• Other duties as required. 

 Experience

 Required Skills 

• Computer hardware, networking and software installation and troubleshooting experience.
• Experience working with Microsoft Windows 10, smartphones, MS Office Suite
• Customer Support experience 

Other Beneficial Skills

• Scripting/programing experience
• SCCM/ConfigMgr and Intune 
• VDI Solutions
• Routers, Switches, and Windows Server hands-on experience 

Education 

Students must provide written verification from their post-secondary institution confirming they are registered and actively participating in a recognized Cooperative Education program.

• This position pays $21.00 to $23.50/hr. based on experience.
• Flexible hybrid work policy.
• Positive work culture, opportunities for growth and development, and work-life balance.
• Opportunities for professional development, such as training programs, mentorship, and tuition reimbursement.       

Solving our customers’ automotive challenges and making a positive impact - It’s how we roll, and it’s been that way since Tom Foord opened the doors to Kal Tire in 1953 in beautiful Vernon, BC. Over the years, we’ve become a trusted partner for large and small industries and fleets across Canada. Our customers rely on our expertise, our make-it-happen approach to service, and our lineup of the most trusted tire brands in over 260 retail locations coast to coast. Kal Tire is also the largest truck re-treader in Canada, with 11 retread facilities across Canada and internationally, and has a state-of-the-art tire recycling facility in Chile, where 40% of the weight of scrap tires is recycled to return to mines as an alternative fuel. In addition, Kal Tire’s Mining Tire Group is an international leader in mining tire service and supply, servicing more than 150 mine sites across five continents. Kal Tire offers a culture that fosters inclusion and respect. We are committed to providing accessible employment practices in compliance with the AODA and AMA. Accommodation requests can be made at any stage of the recruitment or employment process. Applicants are asked to make their needs/requirements known.