Front Counter Sales Representative & Shipper & Receiver
Description
Front Counter Sales Representative Shipper & Receiver
Location: Coquitlam, BC
Important: We are hiring for two positions at the same location: Front Counter Sales Representative and Shipper/Receiver. Please indicate in your application which role you are applying for: Front Counter Sales Representative OR Shipper & Receiver.
Front Counter: If you enjoy working with customers, staying busy, and being part of a team that gets things done, this role is a strong place to build your career. As a Front Counter Sales Representative, you’ll be the first point of contact in the store helping customers choose the right products and services, answering questions, and keeping things moving. It’s a mix of customer service, sales, and coordination with the shop team.
From day one, you’ll have the training, equipment, and support to do your job safely and build your skills. Whether you’re starting out or looking to grow in the industry, you’ll have a clear path forward here.
Responsibilities
- Help customers find the right tires and services based on their needs
- Prepare quotes, explain options clearly, and complete transactions
- Answer calls, book appointments, and keep customer records up to date
- Follow up on inquiries and convert leads into sales
- Work closely with the shop team to ensure a smooth customer experience
- Resolve customer concerns in a practical and professional way
- Maintain a clean, organized, and safe workspace
Requirements
- 2+ years of experience in customer service or sales
- Strong communication skills and a practical, problem-solving approach
- Comfortable recommending products and closing sales
- Interest in the automotive industry (experience is an asset, not required)
- Organized and able to manage multiple tasks in a fast-paced environment
- Positive attitude and ability to work as part of a team
- Commitment to following safety processes
Shipper & Receiver: If you like staying organized, working hands-on, and keeping things moving, this role is a good fit. As a Shipper Receiver, you’ll manage the flow of tires and wheels through the location. It’s a physical, fast-paced role where accuracy and teamwork matter. This is a temporary position with full-time or part-time hours for the duration of the contract.
You’ll be part of a team that works together, takes safety seriously, and keeps operations running behind the scenes. This role is a good fit for someone who enjoys physical work and staying organized.
Responsibilities
- Receive, inspect, and organize incoming tires and wheels
- Prepare and ship outgoing product accurately and on time
- Load, unload, and move inventory safely throughout the shift
- Check shipments for accuracy and damage, ensuring proper documentation
- Maintain a clean, organized, and safe warehouse area
- Support inventory control, including cycle counts and record accuracy
- Work closely with the store team to keep operations running smoothly
Requirements
- Previous shipping/receiving or warehouse experience
- Valid driver’s license
- Full-time availability for the duration of the contract
- Ability to lift and move tires (30–50 lbs or more) throughout the shift
- Strong attention to detail and organization
- Reliable, team-oriented, and able to take direction
- Commitment to working safely at all times
What We Offer
- Starting wage: $21.64 per hour, with clear progression
- Employee discounts on tires and services
- Ongoing training and development opportunities
- A stable, team-focused work environment with room to grow
Hiring Process
All interviews and hiring decisions are being made by Kal Tire’s hiring managers and recruiters. Kal Tire uses AI tools to support parts of recruitment, including but not limited to job posting and pre-screening.
Kal Tire is committed to fostering a workplace where everyone feels valued, included, and empowered to thrive. We embrace diverse perspectives and welcome applications from all backgrounds and experiences. Candidates considered for the role must be legally eligible to work for any employer in Canada. A Canadian Criminal Record Check may be required for certain positions as part of the final stages of the hiring process.
Solving our customers’ automotive challenges and making a positive impact - It’s how we roll, and it’s been that way since Tom Foord opened the doors to Kal Tire in 1953 in beautiful Vernon, BC. Over the years, we’ve become a trusted partner for large and small industries and fleets across Canada. Our customers rely on our expertise, our make-it-happen approach to service, and our lineup of the most trusted tire brands in over 260 retail locations coast to coast. Kal Tire is also the largest truck re-treader in Canada, with 11 retread facilities across Canada and internationally, and has a state-of-the-art tire recycling facility in Chile, where 40% of the weight of scrap tires is recycled to return to mines as an alternative fuel. In addition, Kal Tire’s Mining Tire Group is an international leader in mining tire service and supply, servicing more than 150 mine sites across five continents. Kal Tire offers a culture that fosters inclusion and respect. We are committed to providing accessible employment practices in compliance with the AODA and AMA. Accommodation requests can be made at any stage of the recruitment or employment process. Applicants are asked to make their needs/requirements known.