Description

Service Writer - Yellowhead Trail, Edmonton

On-Site

Are you seeking a customer service role where you’ll be part of a collaborative team that is dedicated to problem solving, safety and helping grow customer relationships?

Kal Tire is seeking a Service Writer to join our busy team onsite at our Yellowhead Trail location in Edmonton. As a new team member, you’ll learn Kal Tire products and process and help our customers with their vehicle repair needs in a B2B commercial environment. 

About the Role:

• Help customers in person, over the phone and via email
• Explain customers’ needs to staff to ensure vehicle maintenance is performed as needed
• Provide information to our customers on Kal Tire products and services

We Offer

• Competitive wages based on experience.
• Comprehensive benefits package, including dental, vision, medical, massage therapy, and Employee Assistance Program
• Profit sharing program and RRSP matching
• Paid vacation
• Paid training program
• Employee Perks and discounts on tires, services and more
• Opportunity to work with a well-established Canadian company with 70 year of business excellence and ongoing growth
• Clear advancement opportunities at every level

What you bring:

• You enjoy creating and building long term customer relationships
• Prior Automotive, Heavy Duty or Parts experience 
• Committed to maintaining a positive, collaborative, and supportive workplace
• You are organized and can multitask with ease

Hours:

• Full Time
• Monday – Saturday
• Within the hours of:  8am - 5pm
• Overtime opportunities available

Hiring Process

Upon shortlist, you will be contacted by a member of our team and invited to an onsite interview with a possible walkthrough of the store including the service area so please dress accordingly. Additionally, as part of our standard hiring process, prospective Team Members at the Job Offer stage will be requested to undergo a Canadian Criminal Record Check.

Our Inclusive Culture

At Kal Tire, we're dedicated to creating a workplace where everyone feels valued, included, and empowered to succeed. We believe in the strength of diverse perspectives and skills. We encourage applications from candidates of all backgrounds, identities, and experiences.

Solving our customers’ automotive challenges and making a positive impact - It’s how we roll, and it’s been that way since Tom Foord opened the doors to Kal Tire in 1953 in beautiful Vernon, BC. Over the years, we’ve become a trusted partner for large and small industries and fleets across Canada. Our customers rely on our expertise, our make-it-happen approach to service, and our lineup of the most trusted tire brands in over 260 retail locations coast to coast. Kal Tire is also the largest truck re-treader in Canada, with 11 retread facilities across Canada and internationally, and has a state-of-the-art tire recycling facility in Chile, where 40% of the weight of scrap tires is recycled to return to mines as an alternative fuel. In addition, Kal Tire’s Mining Tire Group is an international leader in mining tire service and supply, servicing more than 150 mine sites across five continents. Kal Tire offers a culture that fosters inclusion and respect. We are committed to providing accessible employment practices in compliance with the AODA and AMA. Accommodation requests can be made at any stage of the recruitment or employment process. Applicants are asked to make their needs/requirements known.