ServiceNow Developer

Information Technology Roseville, California


Requirement: Applicant must be eligible to work in the U.S. without sponsorship, now and in the future.

This is a hybrid remote position.

ServiceNow Developer

Job Summary


KAI Partners is looking for a dynamic, motivated, client focused ServiceNow Developer. The ideal candidate will partner with clients and team members to understand requirements and provide excellent client focused solutions.  KAI Partners is looking for the ideal ServiceNow developer displaying a strong understanding of the ServiceNow platform and experience in web application development using JavaScript, HTML, CSS, and AJAX.

At KAI Partners every consultant is a key member of the team and has the ability to work independently as well as collaboratively.


  • Participates in requirements gathering, and provides time estimation to the client’s needs
  • Analyzes technical development requirements
  • Acts as main point of contact for business needs or requirements
  • Creates and updates existing configuration documentation
  • Deploys solutions, upgrades, bug fix in test environment and works with lead UAT resources to ensure production readiness.
  • Finds opportunities to automate and enhance end-users’ experience
  • Familiar with reporting and dashboard set up
  • Troubleshoot and resolve logged end-user issues
  • Understanding of workflow based on requests, incidents, and cases
  • Develop and maintain system documentation and procedures
  • ServiceNow platform/module upgrade


Ideal candidates will have the following:

  • Bachelor’s degree in related field (or equivalent years of experience)
  • Solution focused problem solver
  • 2-4 years of ServiceNow Development experience
  • Completed Certification - ServiceNow Certified System Administrator (Desired)
  • Strong understanding of Agile methodologies including Scrum and Kanban or other iterative approaches to project delivery
  • Knows commonly used languages, development tools and frameworks, such as JavaScript, CSS, HTML, AJAX
  • Knowledge of ServiceNow instance design and administration
  • Excellent presentation skills
  • Hands on development, management, and deployment experience with ServiceNow
  • API Web service experience
  • SQL experience
  • Troubleshooting, debugging, and problem-solving skills


KAI Partners

KAI Partners, Inc. believes a business succeeds by the hard work of its employees. Through the imagination, experiences, knowledge, and skills of our people, we help clients engineer solutions that matter to their business and their people.

We are a California-based small business providing world-class management consulting services to public and private sector clients. With proven talent and extensive experience across multiple large-scale projects, the KAI Partners team has executive-level experience in Information Systems design, development, implementation, and testing. We have extensive experience in financial program and system operations, and internal program and system audit support.

The KAI Partners team has over six decades of experience working within and consulting to organizations across numerous industries, including health care, oil and gas, technology, non-profit organizations, and more. Our experience includes a 20-year history implementing the Project Management Institute’s (PMI) best practices and standards. To learn more please visit .

Key words: (We do extensive organic searches for the best possible people for the job. Please provide us with some key words to help in that search).

  1. ServiceNow
  2. Web Developer
  3. Technical issue resolution